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Sales Administrator

4 months ago


Wigan, United Kingdom North West Timber Treatments Ltd Full time

**Who we are (family)**
- NWTT is a leading regional timber and construction supplier, employing approximately 90 and operating since 1990.
- There are 7 retail depots in the group, covering an array of manufacturing capabilities in timber treatment, sawmilling, fence panel production and joinery.

Are you an experienced Sales Administrator with strong Customer Service skills? Do you have previous experience within the construction industry? Would you be able to work in a very small but fast paced (dog friendly) office?

The opportunity for an experienced Sales Administrator to process and progress orders from start to finish. **This is a permanent office-based position. The hours of work will be 7am
- 5pm Monday - Friday, 7am - 12pm Saturday on a rota.**

**Duties**
- Order processing and order management in a timely and detailed manner.
- Generate quotations and deal with administration of paperwork
- Answering incoming calls and dealing with queries/enquiries swiftly
- Booking in deliveries and checking all information is relevant
- Efficient, timely & detailed correspondents with external & internal customers
- Estimate clients requirement and understand the products and building requirements - Training will be provided for this
- Ability to navigate and operate Microsoft 365 platforms and CRM systems.
- Literate in arithmetic.
- Maintaining a tidy and safe working environment and storing of stock safely.

**Qualifications & Skills**:

- Previous experience within Construction on Merchant is beneficial.
- Must have worked in a similar role.
- Able to work of own initiative in a very small team.
- Excellent communication and organisational skills and the ability to prioritise workloads.
- Ability to work in a fast paced and pressurised environment.
- Previous CRM experience (desired).
- Previous experience within a builders’ merchant is advantageous, but not essential. We are looking for transferable skills
- A counterbalance Forklift Licence (desired).

**You will be working/dealing with our customers on a daily basis. This means we are looking for someone who**:

- Has a likability factor
- Is proactive
- Hard working
- Positive attitude
- Good attention to detail

**Benefits**:

- Completive rates of pay with fixed working hours and regular overtime.
- Staff discounts
- Uniform
- Training / Development opportunities

**Job Types**: Full-time, Permanent

**Salary**: £11.00-£12.00 per hour

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

Ability to commute/relocate:

- Wigan: reliably commute or plan to relocate before starting work (required)

Work Location: In person