Funeral Service Operative

7 months ago


North Shields, United Kingdom E Turnbull & Son Funeral Directors Full time

Would you like to work for a well-established North Shields business which has been serving the local community for over 230 years and still fully independent and run by the Turnbull family?

We’re looking for an experienced funeral operative to join the team.

The position requires a high degree of professionalism and integrity and requires the employee to uphold the impeccable standards that we set at Turnbulls and contribute to the smooth and efficient running of the family business.

You would need to have a full, clean driving licence and be immaculately turned out, although full uniform will be provided. Funeral Operatives are expected to act as ambassadors for Turnbulls in their dealings with the public and to show care and concern, especially to bereaved families and also to their colleagues.

The company will expect a high level of commitment and loyalty and Funeral Operatives must be prepared to work for as long as is reasonably necessary to accomplish his/her tasks.

All staff are expected to comply with the company policies and procedures as set out in the Employee Handbook, Policies and Procedures Manual and Health & Safety Manual.

In addition, Funeral Operatives are expected to follow the National Society of Allied Independent Funeral Directors Code of Practice at all times.

**Primary Roles**
- You report to the manager and Funeral Directors of Turnbulls.
- With the support of the family and management, contribute to the smooth day-to-day running of all aspects of the business that you operate in, working closely with the team of Funeral Directors, Administrators and Driver/Bearers.
- Effecting the removal of the deceased from the place of death and bringing them into the care of Turnbulls.
- Support with ordering coffins, coffin accessories, gowns and other workshop and mortuary supplies, as well as cleaning and first aid materials, controlling and maintaining appropriate stock levels and initiating an annual stock take.
- Preparing and fitting coffins, including engraving nameplates. Take responsibility for the general running, tidiness and cleanliness of the workshop, chapels, yard and garage areas, including receiving coffins and other deliveries.
- Preparing the deceased for a burial or cremation, including placing them in coffins and preparing them for viewings.
- Perform viewings in the chapel of rest.
- Maintaining, washing, cleaning, polishing and driving all vehicles used on Turnbull business.
- Receive cremated remains into our care, transfer into the selected casket/urn as required and liaise with the funeral directors to ensure records are kept up to date.
- Take part in the out of hours rota for removals, arrangements, viewings and interments of cremated remains.
- Carry out the functions of a driver/bearer.

**Secondary Roles**
- Assist in conducting all types of funerals including burial, cremation, DIY, pre-need and direct cremation, ensuring you establish contact with the client beforehand - preferably in person - carry out pre-funeral reconnaissance and act as a supervisor to the funeral team during the course of a funeral, including preparations and debrief.
- Carry out cover for branch offices during periods of holiday/sickness
- Take a proactive role in promoting Turnbull’s and its services and values by assisting with the implementation of the marketing plan.
- This could include, but is not limited to supporting community initiatives, promoting and selling pre-paid funeral plans or organising and assisting with training to nursing home staff and other professionals
- Assisting with the decoration and maintenance of the company’s premises
- General chauffeuring duties
- Carry out other duties at the request of the management that are within his/her capabilities.

Everyone is expected to take responsibility for ensuring communication by Turnbull staff is excellent, both internally and externally and are encouraged to generate ideas and suggestions that may enhance the effectiveness, quality of service and professionalism of Turnbulls.

Note: During the course of your work at E Turnbull & Son you will become privy to much personal information concerning family issues, circumstances surrounding death and other private matters. Although we recognise that there are times when you need to go home and share with someone at the end of a stressful day, please remember that you have a duty of confidentiality and such matters should not be discussed outside of Turnbulls or your immediate family.

Personal Qualities and Attributes
- A commitment to diversity and integrity: To be someone who understands and respects diversity and adopts a fair and ethical approach to everyone
- Change: To be someone who is open to change and actively seeks to support it.
- Confidence and resilience: To be confident and resilient - even in challenging situations. 4. Working with others: To be someone who can work easily with others - both within the funeral profession and in the community.
- C



  • North Shields, North Tyneside, United Kingdom Funeral Partners Full time

    Company OverviewAs a member of the Funeral Partners team, you will be part of a company that prides itself on providing a sensitive and professional service to families in their time of need.Our team brings a wealth of experience from both within and outside the funeral industry, ensuring we deliver exceptional care to those we serve.


  • North Shields, United Kingdom E Turnbull & Son Funeral Directors Full time

    Would you like to work for a well-established North Shields business which has been serving the local community for over 230 years and still fully independent and run by the Turnbull family? The position requires a high degree of professionalism and integrity and requires the employee to uphold the impeccable standards that we set at Turnbulls and...


  • England | North Yorkshire, United Kingdom Dignity Funeral Directors Full time

    Casual Funeral Service OperativeWe are seeking a dedicated individual to assist with bringing the deceased into our care throughout office hours and out of hours.As a key member of our team at Dignity Funeral Directors in North Ormesby, you will be responsible for preparing and maintaining excellent standards of vehicle cleanliness for our funeral fleet. You...


  • England | North Yorkshire, United Kingdom Dignity Funeral Directors Full time

    Casual Funeral Service Operative 0-Hours (Hours are as and when dependant on business needs) Location: Relph Funeral Directors, North Ormesby  Hourly Rate: £12.04 per hour  #WorkingWithDignity #DignifiedCareers Our casual contracts offer flexibility to our employees. We provide the opportunity to work without being tied to a fixed number of...


  • England | North Yorkshire, United Kingdom Dignity Funeral Directors Full time

    Casual Funeral Service OperativeWe are currently seeking a Funeral Service Assistant to join our team at Dignity Funeral Directors in North Ormesby.As a key member of our team, you will be responsible for assisting with funeral services, including transporting the deceased, preparing vehicles, and participating in coffining duties. You will also assist the...


  • South Shields, United Kingdom Dignity Plc Full time

    **Casual Funeral Service Operative** **Casual - as and when required** **R S Johnson & Sons Funeral Directors, Western Approach, South Shields** **£10.94 per hour + on-call ancillary payments** At Dignity, we are proud to work in a unique industry. We succeed by helping people through difficult times with compassion, respect, openness and care. We...

  • Funeral Arranger

    7 months ago


    South Shields, United Kingdom Coop Full time

    **Funeral Arranger - Non Certified** £11.99 per hour plus benefits 20 hours per week, Part Time (Working approx. 4 hours per day Monday to Friday) South Shields, Tyne and Wear As a 'non certified' Funeral Arranger, you’ll support clients by organising family visits and answering questions. You'll make sure all regulated work, like selling and advising...


  • North Shields, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    To work in cooperation with the Medical Examiner Officers, Medical Examiners, Doctors, Wards, Mortuary staff, Medical Referees, Funeral Directors, Crematoria, and Chaplains. We have ME Offices based at North Tyneside General Hospital, Wansbeck General Hospital and Northumbria Specialist Emergency Care Hospital. This role is based at North Tyneside, but the...


  • North East Lincolnshire, United Kingdom North East Lincolnshire Council Full time

    **Bereavement Services Apprentice**: **Job description** An exciting opportunity has arisen within the Bereavement Services at North East Lincolnshire Council. We are looking for an apprentice to join our dynamic team, during which you will gain a qualification within business administration support along with a certificate in cremating. We are hoping to...

  • Driver / Bearer

    7 months ago


    North Ferriby, United Kingdom Cloud 9 Funerals Ltd Full time

    **About us** As the UK’s fastest growing funeral service we know that we are only ever as good as our team. So naturally, we want the best team members. We are recruiting for a casual driver / pall bearer to join our close-knit team to support our funeral and carriage master operations. Full training will be given but you must hold a full driving...


  • North Shields, North Tyneside, United Kingdom Department of Work & Pensions - Digital Full time

    Digital Service Operations Director">We are seeking a highly experienced Digital Service Operations Director to lead our IT Service Management team in delivering high-quality services and support to our customers.About the Role">As a Digital Service Operations Director, you will be responsible for shaping and implementing the people and service strategy for...


  • North Shields, United Kingdom Coop Full time

    **Night Ambulance Crew** £10.79 per hour (including shift premium) plus benefits North Shields, Tyne and Wear 38.5 hours per week, Full Time (Working 8pm to 8am with 4 days on and 4 day off) **You’ll need a full manual UK driver’s licence for this job** We’re looking for people to join the Co-op Funeralcare team as night ambulance crew. You...

  • Night Ambulance Crew

    7 months ago


    North Shields, United Kingdom Coop Full time

    **Night Ambulance Crew** £23,563.54 per annum ** **(including an additional shift premium of £14.38 per hour) plus benefits 38.5 hours per week, Full Time (Flexibility needed as varied night shift patterns from 8pm to 8am including weekend working) North Shields, Tyne and Wear As Night Ambulance Crew you'll collect and transport deceased people coming...


  • North London, United Kingdom Colbern Limited Full time

    153106-3957-2289 NCD Bereavement Services Officer Islington Contract £16.23 per hour Our client is looking for an experienced Bereavement Services Officer. To work as part of a team in the provision of comprehensive support functions to the Cemetery Service, ensuring the provision of continuous administrative processes that deliver a high quality,...


  • Stokesley, North Yorkshire, United Kingdom Co-op Full time

    Funeral Arranger** £62 per hour plus benefits Part Time 20 hours per week, Monday to Friday 11am-3pm Join our friendly team and help families say the perfect goodbye to loved You don’t need previous experience as we provide full training and ongoing support so you’ll have all the tools you need for your new role. You’ll also benefit from a...

  • Cleaning Operative

    4 days ago


    South Shields, United Kingdom Churchill Service Solutions Full time

    Job Details: Reference Number: 916 **Location**: South shields Contract Type: Permanent Full Time **Salary**: CompetitiveJob Starts: ASAP Weekly Hours: 7 Division Name: Cleaning **Job Description**: At Churchill our culture is underpinned by our core philosophy of doing right, so it’s important that we offer progressive and supportive employment...

  • Night Ambulance Crew

    7 months ago


    North Shields, United Kingdom Coop Full time

    **Night Ambulance Crew** £12.40 per hour (including shift premium) plus benefits Full Time: 38.5 hours per week, working a flexible shift pattern from 8pm to 8am Monday to Sunday North Shields, Tyne and Wear, NE29 0QW **You’ll need a full manual UK driver’s licence for this job** We’re looking for people to join the Co-op Funeralcare team as...

  • Warehouse Operative

    1 week ago


    North Shields, United Kingdom Encon Insulation Full time

    _**Are you looking for a role as a Warehouse Operative?**_ - **Do you have a valid forklift licence?**_ We are lookng for a Warehouse Operative to join our team at our Newcastle branch. Reporting to the Operations Manager, you will be responsible for carrying out all material handling operations within the branch accurately, efficiently and safely. In...

  • Production Operative

    3 weeks ago


    North Shields, United Kingdom Baltic Recruitment Services Ltd Full time

    Production Operatives - North Shields Baltic Recruitment are currently seeking several enthusiastic Warehouse Operatives for our client based in North Shields, Tyne and Wear.Key Responsibilities:Picking & Packing orders for customersPlacing receipted goods into the correct locationsAlways maintain good housekeepingAbility to work towards targetsBe able to...

  • Production Operative

    1 month ago


    North Shields, United Kingdom CV-Library Full time

    Production Operatives - North Shields Baltic Recruitment are currently seeking several enthusiastic Warehouse Operatives for our client based in North Shields, Tyne and Wear. Key Responsibilities: Picking & Packing orders for customers Placing receipted goods into the correct locations Always maintain good housekeeping Ability to work towards targets Be...