Service Delivery Project Co
3 weeks ago
Service Delivery Project Co
- Ordinator
A diverse role where no two days are the same with the objective to provide excellent customer service whist meeting the customer expectations when provisioning orders for Telephony, Connectivity, Firewalls and Cabling Solutions. The Project Co-Ordinator will be accountable for the smooth delivery of the chosen solution. It’s a fast paced role interacting with multiple teams across the business in turn building a good working relationship with them, along with our suppliers is key.
Job Objective
Coordinate project delivery activities, resources, equipment and information.
Coordinate projects into achievable actions and set timeframes whilst ensuring clients’ needs are met.
Liaise with clients to identify and define requirements, scope and objectives whilst exceeding their expectations.
Liaising with external carriers & suppliers.
Ensure all aspects of the project is delivered and closed including billing.
Analyse risk and opportunities, scheduling stakeholder meetings and facilitating communication between the project coordinator and stakeholders throughout the project life cycle.
Skills & Compentencies
- Positive can-do attitude
- Proven problem-solving attitude
- Strong customer service skills
- Effective communication both written and verbal
- Great attention to detail
- Decision making skills
- IT literate
- Maintain relationships with key partners, stakeholders whilst ensuring we provide a unified service from supplier to client.
- Develop, implement, and maintain procedures of best practices and standards.
- Full and in depth understanding of all your individual projects.
Salary - £28-30k
Free parking
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