Sales Administrator
2 months ago
**Sales Administrator Role**
**Key attributes required - Customer focused, detailed & efficient**
**Reports to - Sales Manager**
**Roles and Responsibilities**
Responsible for managing service level agreements for key accounts alongside installers, and the sales team. Work with systems to ensure quoting, follow up and customer responses are within agreed time frames. Providing customers and prospects an _outstanding service experience_ that compels them to buy, again and again.
- Downloading survey documents, creating quotes and following up with clients
- Managing the company ‘sales’ inbox and directing enquiries efficiently
- Taking incoming phone calls and directing enquiries efficiently
- Sourcing products from supply chain in order to create quotes
- Arranging appointments for reactive visits with installers and clients
- Arranging client appointments for the sales team
- Coordinating information to and from installers
**Benefits & Perks**
- Fast growing, young, enthusiastic, results driven team
- Generous remuneration package with bonus scheme to incentivise performance
- Focus on training and upskilling to maximise potential in staff
- Flexible working opportunities on successful completion of probation
- Opportunities to develop within the company both in this role and others
- Positive problem solving attitude
- Customer focused and a great relationship builder
- Competent using systems
- Efficient and organised - able to respond quickly to customers requirements
- Comfortable using the phone
- Attentive to detail
**Company values**
- Quality - Operate at the highest accredited levels in the industry
- Speed - Respond to customers within our agreed SLA’s
- Integrity - always do what we say we will
- Focus - on customer satisfaction
- Safety - at the heart of everything we do
**Hours, Remuneration and Holiday Entitlement**
- £25,000 - £30,000 p.a. (depending on experience) plus performance bonus scheme
- Standard holiday entitlement - 28 days including bank holidays in a calendar year
- Monday - Friday 07:00 - 17:00
- 3 month Probation period
- Immediate start
- Staff breakfast and lunch provided at regular intervals
**Salary**: £25,000.00-£30,000.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: One location
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