Customer Support Adviser

6 months ago


Winchester, United Kingdom Gradko International Ltd Full time

We are a UKAS Accredited Air Monitoring company based in Winnall, Winchester.

We have an immediate requirement for a Customer Support Adviser to join our office team.

The duties will include:

- Answering general air monitoring enquiries
- Providing quotations to customers
- Entering orders onto Sage and onto our in-house database
- Ensuring goods are shipped on time
- Communicating with our lab analysts to check on the status of jobs

We require someone with:

- An interest in Lab work and air monitoring
- Excellent customer service skills
- A good level of IT ability
- Good attention to detail
- Good teamwork skills

We are wanting someone who is looking to work within a friendly in-house team within our family run company. We have been market leaders in air pollution monitoring for many years. Full training will be provided.

Hours are: 9.00am - 5.15pm Monday to Thursday, 9.00am - 4.00pm Fridays

Free parking, 20 days holiday plus bank holidays, NEST auto-enrolment pension scheme, Christmas shutdown

**Salary**: £23,500.00-£24,500.00 per year

**Benefits**:

- Casual dress
- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: TA01


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