Administrator

4 weeks ago

Goole, United Kingdom Bartholomew Medical Group Full time

**Administrator with secretarial experience**

We have a rare opportunity for an Administrator to join our GP practice. We are a large, busy practice, working over two sites in Goole. Our team is friendly and supportive and is keen to welcome a new member

Our team of Medical Secretaries provide administrative support to our GPs, clinicians and colleagues, and a point of contact for patients. We are looking to recruit a part time, experienced and highly motivated Administrator with secretarial experience, who can evidence excellent communication and prioritisation skills, awareness of confidentiality requirements and suitable IT capabilities. The ability to multitask, while maintaining complex schedules and managing administrative support is essential in this position. We use specialist medical software and full training will be given on this.

The right person will be required to have a flexible approach in order to be able to work overtime as required to cover colleague absence and leave as well as any training and Practice support as required. The role will appeal to someone looking for an interesting yet demanding job, where organisation and attention to detail is crucial.

Closing date: Friday 15th December

Interview date TBC

Start date: TBC

**Job summary**:
To provide general secretarial support to the practice manager, doctors, and health professionals, involving word processing and typing skills with general clerical work.

**Job responsibilities**:

- To provide an efficient typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports and patient referrals etc. in an accurate and quality manner.
- To make appointments, bookings and admissions as required.
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- File patient records and correspondence in patient medical records.
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- To maintain the computer clinic system in an accurate and secure manner.
- To assist with the gathering of statistics and information when required.
- To provide cover for members of the secretarial team during periods of sickness and annual leave.
- To receive and dispatch mail and maintain a pending system.

**Confidentiality**:

- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

**Health & safety**:
The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include:

- Using personal security systems within the workplace according to practice guidelines.
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
- Actively reporting of health and safety hazards and infection hazards immediately when recognised.
- Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder’s role.
- Undertaking periodic infection control training (minimum annually).
- Reporting potential risks identified.
- Demonstrate due regard for safeguarding and promoting the welfare of children.

**Equality and diversity**:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

- Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs o

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