Field Service Coordinator
5 days ago
Ponsse UK are a leading supplier of Cut To Length Forestry Equipment across the UK.
Do you have?
Experience in service management of forestry machinery (or similar) is desirable.
Excellent analytic skills, Self-starter, and a Quick learner
Ability to work as part of a team and also under own initiative.
Ability to work is a busy environment.
Expertise in MS Office Applications
Good public speaking and communication skills
Must work flexible hours when required to meet the needs of the business
Full UK Driving Licence.
What will you do?
Plan and schedule the work for the field service engineers, maximizing efficiency where possible
Prepare job cards & instructions
Ensure that all parts and consumables are ordered from the parts department
Communicate proactively with customers, confirming details and reminding constraints safety requirement and equipment, site access, timing
Close off jobs and ensure the information is correct
Analysis jobs to ensure maximum efficiency for the department
Attending ongoing technical training provided by Ponsse
Participate to regular meetings with the aftersales team, building improvement plan based on weekly/monthly dashboard (like optimizing scheduling, reducing deviations, anticipating internal/external capacity need).
Monitor the smooth execution of the work, rescheduling/cancelling if required
**Benefits**:
30 days holiday including public/bank holidays per annum.
Pension.
Job Type
Full-time, Permanent
Why us?
Ponsse UK is the UK subsidiary of Ponsse Oyj based in Finland. Ponsse are a world leader in Cut To Length forestry technology. Our technologies enable the world to use forestry products in a safe, efficient, and sustainable manner. We strive to promote a global economy that is both ecologically, viable and highly productive.
€750m global revenue
2000+ employees in 40+ countries
80% of revenue from export
3%+ of revenue devoted for R&D
What's in it for me?
You can look forward to growing your career in a dynamic workplace with significant personal responsibility and attractive development opportunities
Optimal support on your career path through regular training opportunities
A dynamic and personal atmosphere, working with a global energised team
A company culture that encourages performance and cooperation
**Job Types**: Permanent, Full-time
**Salary**: From £1.00 per year
**Benefits**:
- Company pension
- Free parking
Schedule:
- Monday to Friday
Work Location: One location
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