Head of Quality Assurance

2 weeks ago


Colchester, United Kingdom Consensus Head Office Full time

We’re recruiting for a Head of Quality Assurance to lead, support and inspire the team to provide the organization with timely and robust oversight and insight on the quality of service provision across all Consensus services.

As someone who prioritises our people and the quality of the services we provide, we are looking for individual who will act as a role model to promote the organisation’s visions and values at all times.

Purpose of the Head of Quality Assurance

**Other responsibilities include**:
To continually develop the Consensus Quality Assurance Framework aligned with latest regulatory guidance and legislation
To lead, develop and manage the quality auditors and quality checkers ensuring they are knowledgeable and familiar with regulations
To work closely with operational teams to ensure appropriate responses in relation to intelligence and risk
To manage and develop the risk profile process
To lead on all regulatory registration activity (CQC, CIW and CIS) and support operations in their decision making on regulatory registration and inspection matters
To provide the organisation with information to promote 100% compliance across all services

These duties are not exhaustive, and a full Role Profile is available on request.

**The Head of Quality Assurance will**:
Be educated to Degree Level or equivalent, preferably holding a recognised qualification in social work, nursing or social care
Have knowledge of Quality Assurance systems/processes and audit tools
Have an understanding of all regulatory requirements across England, Wales and Scotland
Demonstrate an ability to translate theory into practice in a person-centred way
Ability to manage and develop comprehensive reporting systems and analysis of information
Have excellent communication skills - verbal and written - with strong leadership and interpersonal skills
Have a flexible approach to workload within the team and managing their own time
Be able to work across boundaries to support best practice
Be willing and able to travel and visit services 2-3 days per week
Have a ability to understand risk, impact and recommend remedial action

**We’re looking for the following experience**:
2 years’ experience at management level in health and social care
Experience of working in quality assurance is preferable.
Experience of caring for people with learning disabilities.

Our Benefits

Life assurance benefit of twice annual basic salary
Comprehensive induction and excellent training
Recognition Awards, including long service awards
Cycle to work Scheme
Employee benefits platform providing discounts at over 150 retailers
Employee Assistance Programme, confidential telephone counselling and legal advice
Health & Wellbeing portal

Our Values

We love to work with people who share our values, to ensure the highest standards of support for the people who live in our homes, their families, and the commissioners we work with.

Choice & Respect | Ambition & Imagination | Reliability & Professionalism
Honesty & Integrity | Responsibility & Accountability | Inclusive & Supportive



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