Group Booking Co-ordinator

3 months ago


Bath, United Kingdom Bath & North East Somerset Council Full time

**Hours: 37.5**

**Contract Type: Permanent**

**Organisation/School: YMCA Brunel Group**

**This is not a Bath & North East Somerset Council Vacancy**

**Who we are**:
YMCA Brunel Group is an independent, locally governed and managed charity operating in Mendip, Bath, Bristol, Wiltshire and South Somerset. We are part of the international YMCA movement. Our mission is to create supportive, inclusive and energising communities, where people can truly belong, contribute and thrive.

**Our activities include**:
Accommodation for over 700 people every year who are at risk of being homeless, who are on low incomes, experience barriers to work, or young people in need of high levels of support, who have often experienced trauma and difficult times in their lives. We don’t just provide a bed, we support people holistically and continually seek to help our residents gain the training, skills and confidence to lead independent lives.

A Health & Wellbeing centre in Bath, a community facility with a fully kitted out gym, functional fitness areas and extensive class programme.

Two commercial hostels in Bath and Bristol which help us cover our central costs.

Twelve youth clubs for young people aged 10-19, including 4 young carers groups, providing a space where they can have dedicated time to talk to trusted youth workers, access relevant information about issues that concern them, and develop their social networks.

Eight Ofsted registered Nurseries, providing spaces for up to 360 children where they are given opportunities and experiences that will set them up for their educational journeys and prepare them for their lives ahead.

**What does the job entail?**

To book, respond and manage group bookings for the hostel in a friendly, professional manner. To assist with reception cover when required.
- Demonstrate previous experience within an admin role or hostel / hotel booking environment.
- Understand the requirements and need for safeguarding for school groups.
- Ability to use Excel and Word
- Knowledge of hostel/hotel booking system
- To be able to work as part of a team, and use your own initiative.
- Reliable and cheerful person, willing to go the extra mile.
- Able to use Word and Excel.

**What we offer**:
Enhanced sick pay allowances and paid compassionate and emergency dependent leave.

25 days holiday plus bank holidays

Pension scheme

Cycle to work scheme

YMCA employee advantages

YMCA Brunel Group is an inclusive organisation and the post requires a shared commitment to equality and diversity.

**Location**:
YMCA Bath is a centrally located hostel which provides accommodation to school groups, backpackers, sporting groups and universities.

**Hours**:
37.5 hours per week

(There may be some possible weekend working to meet groups)

**Contract type**:
Permanent position (6 months probation period)

**Rate of Pay**:
£12 per hour

YMCA Brunel Group, International House, Broad Street Place, Bath BA1 5LH



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