Customer Service and Internal Sales

1 month ago


Keighley, United Kingdom Cavalier Marketing Full time

**Job description**

Cavalier Marketing is a business based in Yorkshire with over 100 years of experience within the bathroom market. With an established reputation for manufacturing quality products our company is passionate about preserving manufacturing in the UK.

**Main Responsibilities of the Customer Service and Internal Sales Team**:

- Processing sales orders
- Dealing with customer enquiries
- Managing customer expectations
- Communicating with customers regarding all aspects of their order, such as delivery dates, pricing, stock availability etc
- Ensure good working relationships are created and maintained with external Customers
- General administrative duties
- Provide effective communication and support to internal and external Customers to assist and enable efficient and productive service
- To fully adhere to the standard Customer Care policies and procedures, ensuring that all issues raised by Customers are dealt with professionally, quickly and to their complete satisfaction.
- Liaise with all other Departments to ensure Customer enquiries or concerns are addressed professionally and efficiently.
- Processing all other Customer Care requests from our customers
- Monitoring queries to a successful conclusion
- Coordinate with colleagues to ensure the department provides continual telephone cover throughout the working day
- Arrange the inspection of remedial enquiries where necessary to agree valid warranty issues.

**Relevant Experience Required**
- Previous experience in administration.
- Excellent communication skills, both written and verbal.
- Right first-time attitude.
- Accurate and precise
- Driven to provide the best Customer Experience possible.
- Intermediate to advanced level of proficiency with MS Office programs, with excellent keyboard skills.
- Flexible approach with drive to get the job done
- Proactive team player
- A strong team player, supportive of colleagues.

Our core business hours are 08:45 - 17:00 Monday to Thursday and 08:45 - 16:00 on a Friday.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£21,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- KEIGHLEY: reliably commute or plan to relocate before starting work (required)

Work Location: One location



  • Keighley, United Kingdom Aquadart Bathrooms Limited Full time

    This role is a permanent position based on-site. The hours are Monday to Thursday between 08.45 to 5pm, and 0845 to 1600 on Friday (37.75 hours per week). Aquadart Bathrooms is a business based in Yorkshire with over 100 years of experience within the bathroom market. With an established reputation for manufacturing quality products our company is...


  • Keighley, United Kingdom Manpower Full time

    **Customer Service Executive** Do you have previous customer service, sales administration or account management experience within print, packaging, or manufacturing? Have you been responsible for a portfolio of customers in a fast-paced office environment? An excellent opportunity has arisen for a Customer Service Executive to join the office team of a...


  • Keighley, United Kingdom Cast UK Limited Full time

    **Sales / Customer Service Support - Engineering £ competitive salary Keighley** Do you have an engineering background, or experience working in an Engineering environment? We are currently recruiting a great customer facing role for an Engineering business in the Keighley area. If you are comfortable working with technical / engineering drawings and have...


  • Keighley, United Kingdom Saint-Gobain Full time

    United Kingdom, England, Keighley Permanent / Regular Distribution Operations POSITION DESCRIPTION Jewson Customer Service Advisor - Sales Part Time upto 20hrs P/W You'll be working for Jewson in Keighley. Jewson is one of more than 30 exciting Saint-Gobain brands in the UK and we pride ourselves on doing everything we can to understand our Customers'...


  • Keighley, West Yorkshire, United Kingdom Teconnex Limited Full time

    We are seeking a Sales Executive to join our Teconnex team, based in Keighley, Yest Yorkshire. Commutable from Bradford, Skipton, Leeds, Elland and surrounding areas. The ideal candidate will be responsible for driving sales orders and revenue growth through effective communication and relationship building with our customers. Teconnex is a global...


  • Keighley, United Kingdom Freerider Luggie UK Ltd Full time

    FreeRider is a family run business established in Taiwan in 1995 to design, manufacture and distribute mobility scooters. Our products are sold throughout Asia, Europe, North America & Australia. In 2012 we opened our UK warehouse to provide support to a dealer network throughout the UK and occasionally Europe. Although we do not sell directly to the...

  • Sales Advisor

    2 weeks ago


    Keighley, United Kingdom Fawkes and Reece Full time

    Location - West Yorkshire Are you an experienced Home Sales Advisor looking for a new opportunity with a new and upcoming House Builder based in the Yorkshire region? You will be joining a company who are dedicated to getting people onto the property ladder by providing low-cost homes throughout the North of England. This is a very passionate and driven...

  • Sales Specialist

    1 month ago


    Keighley, United Kingdom Kone Full time

    Sales Specialist (Tender Repair Specialist) The Sales Specialist is responsible in providing on-site customer service, and to plan and manage sales opportunities with our service business to ensue KPIs and high-level customer satisfaction. You will work towards ensuring quality service, improving equipment safety and performance as well as promoting...


  • Keighley, United Kingdom R McDowell Haulage and Distribution Full time

    Sales Support Assistant **Keighley** Salary Range: Commensurate with experience R McDowell Haulage and Distribution are looking to recruit an experienced **Sales Support Assistant** to work directly with the Sales Director and assist our sales team with routine administrative functions. **The company.** The independently owned firm was established...


  • Keighley, United Kingdom Rosemary & Co Artists Brushes Ltd Full time

    About us: - We are an international ecommerce company rurally located. We manufacture bespoke top end artists' brushes shipping all over the world. We are fast paced and offer our customers a professional service. You will be working in an open office with colleagues also offering customer service. - Responsibilities: - Download orders from our website,...


  • Keighley, United Kingdom Teconnex Limited Full time

    We are seeking a Sales Executive to join our Teconnex team, based in Keighley, Yest Yorkshire. Commutable from Bradford, Skipton, Leeds, Elland and surrounding areas.The ideal candidate will be responsible for driving sales orders and revenue growth through effective communication and relationship building with our customers.Teconnex is a global...


  • Keighley, United Kingdom Teconnex Limited Full time

    We are seeking a Sales Executive to join our Teconnex team, based in Keighley, Yest Yorkshire. Commutable from Bradford, Skipton, Leeds, Elland and surrounding areas.The ideal candidate will be responsible for driving sales orders and revenue growth through effective communication and relationship building with our customers.Teconnex is a global...


  • Keighley, United Kingdom Teconnex Limited Full time

    We are seeking a Sales Executive to join our Teconnex team, based in Keighley, Yest Yorkshire. Commutable from Bradford, Skipton, Leeds, Elland and surrounding areas.The ideal candidate will be responsible for driving sales orders and revenue growth through effective communication and relationship building with our customers.Teconnex is a global...


  • Keighley, United Kingdom Yorkshire Building Society Full time

    **_If you’re great with people, a Customer Service career in our Branch Network could be a great choice for you. And in return for your fantastic people skills, we offer lots of fantastic rewards that you can make the most of in and out of work, including:_** **Flexibility** - We offer a range of flexible working options without unsocial hours, which can...


  • Keighley, United Kingdom KONE Full time

    Customer Service Specialist / Administrator Purpose The Customer Service Specialist / Administrator is the voice of KONE, focusing on one or more specific admin domains. You will provide administrative support for salespersons and supervisors, enabling them to maximize the time spent on customer facing activities in the field. The administrative...

  • Sales Assistant

    6 days ago


    Keighley, United Kingdom Savers Health and Beauty Full time

    **Sales Assistant** **Role Purpose**: Are you keen to join an expanding business with opportunities to develop your career and who love you as you are? Savers are recruiting for a Sales Assistant who has a positive can-do attitude, loves selling fantastic products and enjoys working as part of a team. It is a great experience working in a fast-paced and...


  • Keighley, United Kingdom Northern Powergrid Full time

    **Do you want to help power your career and be part of an evolving energy industry?** We have new, exciting and rewarding opportunities for Customer Service professionals to work in one of our regional teams, based in Keighley, as a Regional Customer Service Support Controller. The energy industry is advancing with investment in smart technology innovation...

  • Sales Assistant

    5 days ago


    Keighley, United Kingdom Card Factory Full time

    Job Introduction **Location: keighley** **Contracted Hours Available: 8** **This is a Fixed Term Contract.** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this. The pace is fast, our standards are high and...


  • Keighley, United Kingdom Premier Autoclaves Service And Solutions Full time

    Enabling you to work dynamically both as part of a team and alone this opportunity empowers you working in an exciting and interesting industry. With a company and team focus and providing a best in class service, we pride ourselves on being the industry leaders in providing Servicing, Instrument Calibration, Breakdown Response, Upgraded Systems, as well as...


  • Keighley, United Kingdom Premier Autoclaves Service And Solutions Full time

    Enabling you to work dynamically both as part of a team and alone this opportunity empowers you working in an exciting and interesting industry. With a company and team focus and providing a best in class service, we pride ourselves on being the industry leaders in providing Servicing, Instrument Calibration, Breakdown Response, Upgraded Systems, as well as...