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Customer Administrator

7 months ago

Abingdon, United Kingdom The Recruitment Group Full time

The Recruitment Group is Hiring
- We require a committed and experienced
**Customer Administrator**

to work for our well-established client based in Abingdon, Oxfordshire

**Salary**:
£22,000 - £23,000 per year

**Hours**:
9am - 5pm (Monday - Friday)

**Location**:
Abingdon, Oxfordshire

**About the role**:

- As
**Customer Administrator,**

your duties will include:

- Process books, subscriptions and events orders received by post, telephone and online.
- Pack and post orders that require sending from the office.
- Process donations received by all forms, including web donations.
- Allocate payments received by BACS, cheque or credit card.
- Reconcile the sales ledger each day.
- Open and distribute the post.
- Assist in debtor chasing and processing write-offs.
- Manage office stock levels.
- Assist in the processing of renewals and subscription releases.
- Maintain a ‘clean desk’ policy, including filing on a regular basis.

**About you**:

- Excellent communication and interpersonal skills on the phone
- Proficiency in using Microsoft Office, order processing and accounts packages.
- Ability to work well under pressure and to multi-task.
- Excellent literacy and numeracy skills with a high level of accuracy and attention to detail
- Reliable and consistent
- Ability to work in a team with a flexible and positive attitude towards sharing tasks and workloads.
- Strong commitment to the aims of the organisation

**Benefits**:

- 25 days holiday per annum, plus bank holidays (increasing to 30 days plus bank holidays after five full years’ service)
- Additional three days off between Christmas and New Year
- Auto enrolment pension scheme (8% employer contribution, 3% employee contribution)
- Private health insurance (after successful completion of probationary period)
- Generous flexitime scheme allowing employees to accrue time and earn additional days leave.
- Employee Assistance Programme with access to financial advice, career coaching and counselling
- Staff discount scheme
- Learning and development opportunities
- Regular opportunities to connect with colleagues at our weekly briefing, monthly virtual coffee break, six-weekly staff gathering, and regular social events both online and in-person.

We wish you the best of luck in your job search

If you would like to know how we will store and process your data, please visit us online at 'The Recruitment Group' to read our GDPR Data Protection Statement.
- Sector**Commercial**
- Start**11/08/23**
- End**08/09/23**
- Contact**Kathy Rusher**
- Job Ref**ABKR31616