Lettings Administrator
4 months ago
An enthusiastic, hardworking, results driven individual is required to join our team as a lettings administrator. We are an established estate agent in and around Cardiff seeking to consolidate and expand our existing rental portfolio and sales operation.
The role offers a great deal of variety and will involve dealing with queries from tenants and landlords, handling instructions for repairs and maintenance and completing the relevant administration processes for rentals and inspections of property.
Key Activities
- Deal with all incoming calls as appropriate.
- Applicant care in line with company procedures.
- Efficiently deal with Landlord and Tenant enquiries.
- Meet and greet all people entering the office as appropriate.
- Organising and carrying out inspections.
- Dealing with maintenance issues.
- Instructing contractors to maintenance jobs.
- Serving relevant notices and issuing new contracts.
Person Specification
- Excellent organisational and prioritisation skills
- Excellent written and oral communication skills
- A professional, positive, ambitious and enthusiastic approach
- A strong customer focus
- Desire to meet and exceed targets
- Intermediate MS Word, Excel, & Outlook skills
- Full UK driving licence is essential
- Must be ambitious and highly motivated
- Superb negotiating skills
- Being responsible for queries
- Excellent customer service skills
- Excellent organisational and planning skills
- Local knowledge of the required area
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00 per year plus commission/bonus. OTE £32,000.00 PLUS
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£32,000.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
Work Location: In person
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