Service Support Representative
2 weeks ago
Job Title: Service Support
Location: SMM Business Park, Birkenhead, Merseyside. UK. CH41 1DT
Reports to: Service Support Manager (SSM) - Julie Hughes
Responsible for: General Administration duties, Reception.
Overall Objective of Role
To Support key business operations in the Service Department, support for Service Support Manager, and Service
Coordinator ensuring that key tasks are actioned. (Accounts Support, Administration, Customer Service. NOTE:
Telephone use will be a key aspect in the day to day delivery of this role.
Key Tasks and Responsibilities
- Good organisational skills for tasks such as bookkeeping, filing and scheduling
- Excellent communication skills in order to facilitate effective communication within an office
- Solid knowledge of computers, office equipment and relevant software programs
- Must have experience in Sage 50, Excel and Microsoft Word
- Must have a confident telephone manner
- Strong time-management skills and the ability to work without supervision
- Good at multitasking, as multiple parties or duties may require their attention at any given time
- Good writing skills that include correct spelling and grammar
Stone Marine Shipcare Ltd., SMM Business Park, Dock Road,
Birkenhead, Merseyside, CH41 1DT, UK
REGISTERED No. 58613 ENGLAND
Terms and Conditions of Employment
6-month Probation
Hours of Work
Normal hours of work are 37 per week.
In practice, the job holder may work additional hours as necessary to satisfactorily complete the job role.
Other Entitlements
Continuity of employment, pension, 25 days holiday (plus 8 Bank Holidays) (NB. 2.5/3 days must be saved for
Christmas shut-down), Notice period and all other T&Cs are to be as current employment contract.
Stone Marine Shipcare Ltd., SMM Business Park, Dock Road,
Birkenhead, Merseyside, CH41 1DT, UK
REGISTERED No. 58613 ENGLAND
**Job Types**: Full-time, Permanent
**Salary**: From £18,500.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Birkenhead: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (required)
**Experience**:
- customer service (required)
Work Location: One location
Application deadline: 22/04/2023
Reference ID: Office
Expected start date: 01/05/2023
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