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Holidays Operation Team Leader

4 months ago

Monmouth, United Kingdom National Trust Full time

We have an opportunity for a Team Leader to support our Holiday Cottage Cleaners at **The Kymin **.

**Duration**:Permanent

**Hours**:10 hours per week. Responsible for two changeovers in the week.

**Salary**:£10.78 per hour

Internally you will be known as 'Holidays Operation Team Leader'

Mae gennym gyfle i Arweinydd Tîm gefnogi ein Glanhawyr Bythynnod Gwyliau yn y Kymin.

**Hyd**:Parhaol

**Oriau**:10 awr yr wythnos. Cyfrifol am ddau newid yn yr wythnos.

**Cyflog**:£10.78 yr awr

Yn fewnol byddwch yn cael eich adnabod fel 'Arweinydd Tîm Ymgyrch Gwyliau'

What it's like to work here:To find out more about what it’s like to work within “Holidays” at the National Trust, click here to watch our video.

I gael gwybod mwy am sut beth yw gweithio o fewn "Gwyliau" yn yr Ymddiriedolaeth Genedlaethol, cliciwch yma i wylio ein fideo.

What you'll be doing:You will induct new staff and support the provision of an efficient, effective and flexible service ensuring cover for changeovers, service cleans and house opening achieving very high standards of presentation; co-ordination of routine maintenance and repairs, and deal with customer queries in line with the NT Holidays Toolkit.

Health and Safety compliance and good environmental management is essential. You will be familiar with working to risk assessments, COSHH procedures, accident reporting, and fire safety.

**Please read the role profile attached.**

Byddwch yn anwytho staff newydd ac yn cefnogi darparu gwasanaeth effeithlon, effeithiol a hyblyg gan sicrhau gorchudd ar gyfer newid, glanhau gwasanaethau ac agor tŷ gan gyflawni safonau cyflwyno uchel iawn; cydlynu gwaith cynnal a chadw ac atgyweirio arferol, ac ymdrin ag ymholiadau cwsmeriaid yn unol â Phecyn Cymorth Gwyliau NT.Mae cydymffurfiaeth iechyd a Diogelwch a rheolaeth amgylcheddol dda yn hanfodol. Byddwch yn gyfarwydd â gweithio i asesiadau risg, gweithdrefnau COSHH, adrodd ar ddamweiniau, a diogelwch tân.

**Darllenwch y proffil rôl ynghlwm**

Who we're looking forTo excel at this role, you'll need to have;
- A good understanding of the necessary standards of housekeeping, presentation and maintenance
- Good people skills and confidence in dealing with a variety of situations, including incidents and complaints
- Ability to support and lead a team safely

I ragori yn y rôl hon, bydd angen i chi gael;
- Dealltwriaeth dda o'r safonau angenrheidiol o gadw tŷ, cyflwyno a chynnal a chadw
- Sgiliau a hyder pobl dda wrth ddelio ag amrywiaeth o sefyllfaoedd, gan gynnwys digwyddiadau a chwynion
- Y gallu i gefnogi ac arwain tîm yn ddiogel

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust properties for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Yr arwyddair sydd wrth wraidd yr Ymddiriedolaeth Genedlaethol yw 'I bawb, am byth'. Rydym yn gweithio'n galed i greu diwylliant cynhwysol, lle mae pawb yn teimlo eu bod yn perthyn iddo. Mae'n bwysig bod ein pobl yn adlewyrchu ac yn cynrychioli amrywiaeth y cymunedau a'r cynulleidfaoedd yr ydym yn eu gwasanaethu. Rydym yn croesawu ac yn gwerthfawrogi gwahaniaeth, felly pan ddywedwn ein bod ar gyfer pawb, rydym eisiau i bawb deimlo'n gartrefol yn ein timau hefyd.
- Cynllun pensiwn sylweddol hyd at 10% o gyflog sylfaenol
- Mynediad am ddim i eiddo'r Ymddiriedolaeth Genedlaethol, i chi, gwestai a'ch plant (dan 18 oed)
- Cynllun gofal plant di-dreth
- Cynllun benthyciad blaendal rhent
- Benthyciad tocyn tymor
- Gostyngiadau buddion y gweithle, h.y. aelodaeth gampfa, codau gostyngiad siopa, gostyngiadau ar gyfer y sinema
- Lwfans gwyliau hyd at 32 diwrnod mewn perthynas â hyd y gwasanaeth, yn ogystal â chynllun prynu gwyliau, yn amodol ar fodloni meini prawf gofynnol.
- Oriau gweithio hyblyg lle bynnag y bo'n bosibl
- Rhaglen cynorthwyo cyflogai
- Parcio am ddim yn y rhan fwyaf o leoliadau
- Cyngor ariannol annibynnol

Cliciwch yma i ddysgu mwy am y buddion rydym yn eu cynnig i’ch cefnogi chi.

Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (10 hrs pw)