Traffic Office Admnistrator

Traffic Office Administrator

Main Duties:

- Answering incoming calls and responding to customer inquiries
- Assist customers with product information, pricing, and order placement
- Resolve customer complaints and issues in a professional and timely manner
- Maintain accurate and detailed customer records
- Collaborate with other team members to ensure customer satisfaction
- Provide holiday cover for other office based colleagues
- General administrative duties

**Required Skills**:

- Excellent communication skills, both verbal and written
- Strong problem-solving abilities to resolve customer issues effectively
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail to accurately record customer information
- Proficient computer skills

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team as a Traffic Office Administrator and be part of a dynamic and supportive work environment.

**Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.**

**Additional Note: Office is on outskirts of Bathgate (on Whitburn Road, opposite The Half Loaf Pond) with no public footpath running to main entrance on road, own transport is recommended.**

**Salary**: £20,000.00-£22,000.00 per year

Schedule:

- Monday to Friday

**Education**:

- Certificate of Higher Education (preferred)

**Experience**:

- office based: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person