Reception/admin Clerk

3 weeks ago


Dover District, United Kingdom White Cliffs Medical Centre Full time

You will be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required. You will act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

Main duties of the role are:
a. Maintaining and monitoring the practice appointment system

b. Process personal, telephone and e-requests for all patient services, including appointments

c. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

e. Signpost patients to the correct service

f. Process incoming and outgoing mail

g. Initiating contact with and responding to, requests from patients, team members and external agencies

h. Process referrals to external agencies such as secondary care using the electronic referral system (ERS)

i. Process call and recall letters as requested

j. Process all DNA letters in accordance with current policy

k. Action GP2GP tasks

l. Read code data on EMIS

m. Photocopy documentation as required

n. File and store records as required

o. Data entry of new and temporary registrations and relevant patient information as required

p. Input data into the patient’s healthcare records as necessary

q. Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records

r. Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team

s. Manage all queries (including administrative queries) as necessary in an efficient manner

t. Carry out system searches as requested

u. Maintain a clean, tidy, effective working area at all times

v. Monitor and maintain the reception area and notice boards

w. Support all clinical staff with general tasks as requested

**Job Types**: Part-time, Permanent
Part-time hours: 25 per week

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Dover District, Kent: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- reception/admin: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: RAC-May23


  • Admin/reception Clerk

    3 weeks ago


    Dover District, United Kingdom White Cliffs Medical Centre Full time

    You will be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as...

  • Reception/admin Clerk

    3 weeks ago


    Dover District, United Kingdom White Cliffs Medical Centre Full time

    You will be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as...


  • Dover, United Kingdom White Cliffs Medical Centre Full time

    The following are the core responsibilities of the receptionist/administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Maintaining and monitoring the practice appointment system b. Process personal, telephone and e-requests for all patient services,...


  • Dover, United Kingdom White Cliffs Medical Centre Full time

    The following are the core responsibilities of the receptionist/administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Maintaining and monitoring the practice appointment system b. Process personal, telephone and e-requests for all patient services,...

  • Ultrasound/admin Clerk

    2 months ago


    Dover, United Kingdom White Cliffs Medical Centre Full time

    Receive, monitor and record incoming referrals to the service via email or telephone Prepare daily triage sheet and send to sonographer to action Book appointments by letter/telephone and advise preparation detail Process result reports following clinics and disseminate as appropriate Enter data following all clinics into appropriate spreadsheet for billing...

  • Customs Clerk

    1 week ago


    Dover, United Kingdom Plus One Personnel Full time

    Customs Clerk Job Details **Sector**: Admin & Secretarial **Location**: Dover, Kent **Type**: Permanent **Salary**: £30,000 **Reference**: 668370 **Main responsibilities**: - Preparation and processing of import/export customs declarations and clearance - Customs import/export entry checking - Deal with all enquiries and queries quickly and...

  • Dental Receptionist

    1 month ago


    Dover, United Kingdom South Cliff Dental Group Full time

    Dental Receptionist South Cliff Dental Group are looking for a committed member of staff to join their front of house reception team. We are a rapidly growing organisation always looking to support and nurture staff, with progression opportunities available. This is based on capability, willingness to learn and adaptability. Roles and responsibilities -...

  • Helpline Advisor

    1 week ago


    Dover, United Kingdom Migrant Help Full time

    **Job Title**:Helpline Adviser **Location**:Dover (Hybrid) **Salary**:£22,000 - £24,888. **Job type**:Flexible hours. Hybrid role. Full-time, 9 month Fixed-term contract - Potential to be extended. Multiple roles available. **The Company**: Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and...


  • Dover, United Kingdom South Cliff Dental Group Full time

    **If you love being near the sea side then Southcliff Dental Dover is ideal!** South Cliff Dental Group is a rapidly growing company providing NHS and Private dental treatment across the South of England. Our practices range from Kent, Sussex, Hampshire, and Wiltshire. We are award winning and have been selected to appear in the Sunday Times Fast Track 100...


  • Dover, United Kingdom Elms School Full time

    **Administration Assistant** **Kent Range 4** **22.2hrs per week (3 days), 39 weeks per annum** **Salary FTE: £21 389, plus Elms Allowance £1422** **Pro rata Salary: £11 136, Plus Allowance £971** We are looking to recruit a part time Administration Assistant who is able to multitask in a busy and demanding environment. The school office also...


  • Dover, United Kingdom Invicta Health CIC Full time

    Invicta Health are looking for a Receptionist to join the friendly team at St James Surgery on a part time basis, working 14 hours per week. Interviews will be held week commencing 20th November. The role will be based at St James Surgery, 2 Harold St, Dover CT16 1SF **Purpose of Job**: **Main Responsibilities** Front Desk - Tend to the front desk...

  • Dental Receptionist

    2 weeks ago


    Dover, United Kingdom South Cliff Dental Group Full time

    South Cliff Dental Group is a rapidly growing company providing NHS and Private Dental treatment across the South of England. As a company we have strong visions and values to provide excellent care to all our patients whilst supporting all our staff. We believe in working as one team. Roles and responsibilities: - Greeting patients - Answering phone calls...

  • Dental Receptionist

    2 weeks ago


    Dover, United Kingdom South Cliff Dental Group Full time

    South Cliff Dental Group is a rapidly growing company providing NHS and Private Dental treatment across the South of England. As a company we have strong visions and values to provide excellent care to all our patients whilst supporting all our staff. We believe in working as one team. Roles and responsibilities: - Greeting patients - Answering phone calls...

  • Customs Coordinator

    1 week ago


    Carrickfergus District, United Kingdom GRN Search Group Full time

    Customs Coordinator £24,000 - £28,000 + Training + Benefits Carrickfergus Are you looking for a new role in the Customs industry that can offer great progression opportunities? Perhaps you want to develop your skills further through certified industry training? As a Customs Coordinator you will be completing customs declarations, preparing...


  • Harlow District, United Kingdom Armstrong Knight Full time

    Our client is recruiting for a Shipping Admin & PL Assistant to manage the Import of Hard Goods & Equipment from suppliers largely based in the Far East & Europe. Responsibilities are to communicate to other staff and departments in the organisation including Procurement & Warehouse teams. Main Responsibilities & Tasks: Shipping: · Arrange delivery slots...


  • City and District of St. Albans, United Kingdom Brook Street Full time

    We have an exciting and challenging new job opportunity for a Receptionist to join one of our law enforcement Government clients in St Albans. This is a full-time temporary role for an ongoing 6 months with a view to extend the contract further. The responsibilities of the role will include: Ensuring that staff and service users are supported through...

  • Receptionist

    1 week ago


    Magherafelt District, United Kingdom 3D Personnel Ltd (Multi-Sector) Full time

    **Receptionist** **REF: VAC-13025** **County Derry** **Maternity Contract** **Competitive Commensurate with Experience** We are working with our returning client, a highly successful and rapidly expanding manufacturing company who are currently one of the U.K.s top 1000 companies and are searching for a Receptionist to join their busy Front of House...

  • Practice Nurse

    3 weeks ago


    Dover, United Kingdom Buckland Medical Practice Full time

    Job summary We are seeking to recruit an enthusiastic and self-motivated Practice Nurse to join our friendly team. The ideal candidate must be post registration and preferablyhave experience in working in general practice. Preferred skills should includecytology, immunisation and vaccination programme including travel immunisation,wound management,...

  • Practice Nurse

    2 weeks ago


    Dover, United Kingdom Buckland Medical Practice Full time

    Job summary We are seeking to recruit an enthusiastic and self-motivated Practice Nurse to join our friendly team. The ideal candidate must be post registration and preferablyhave experience in working in general practice. Preferred skills should includecytology, immunisation and vaccination programme including travel immunisation,wound management,...

  • Medical Receptionist

    3 weeks ago


    Hertsmere District, United Kingdom Attenborough & Tudor PCN Full time

    About the Role Attenborough Surgery is seeking a medical receptionist to work at all 4 of our practices on a flexible basis; Bushey Medical Centre, Holywell Surgery, Carpenders Park Surgery and Tudor Surgery. Due to our continued increase in volume of calls and new patient registrations we are looking for a receptionist who is able to work full time to meet...