Business Systems Training and Support Lead
1 month ago
This role is for an Adult Social Care Mosaic Systems specialist who is able to provide support and training for new an existing users.
Its is a Hybrid role working 1 day per week in the councils office providing systems administration, support, and training to users of Adults and Health (A&C) systems. The main duties will be:
Provide a high-quality responsive systems administration function within the Mosaic System.
Provide training, advice and guidance to system users which will support users to capture data accurately and follow business processes consistently.
Ensure that systems are of a high quality, support business requirements and are developed and maintained to enhance and maximise the efficiency and effectiveness of the service.
To assist with development of policies, procedures, processes, training materials and guidance for A& systems.
**Knowledge, Training and Experience**
Expertise and experience of computer systems and specialist software such as that used in Adults and Health, in particular the Mosaic case management system
Expert in specialist tools used for designing forms, changing workflows and writing reports
Experience in providing system support and administration
Knowledge of business processes in relation to Adult Social Care
Proven competency to handle personal and sensitive information in a secure and appropriate manner
Successful experience and/or knowledge of working within a local authority or in an equivalent organisation/environment
**Job Types**: Full-time, Temp to perm
Contract length: 9 months
**Salary**: From £200.00 per day
**Experience**:
- Business Systems Training and Support Lead (: 5 years (required)
- Adult Social Care Mosaic Systems: 5 years (required)
- Mosaic System: 5 years (required)
Work Location: One location
Reference ID: RQ922748
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