Front of House Receptionist

2 weeks ago


London, United Kingdom Carousel Consultancy Full time

**Incredible Front of House / Hospitality Business Assistant Temp to Perm Opportunity - Entrepreneurial Hub - West London - £27k** **+ great benefits**
- Front of House Assistant
- Would be suited to someone with 5* Hotel Reception / Hospitality or Concierge experience looking for a Mon-Friday role
- Incredible opportunity to join a fantastic company in fabulous offices
- Competitive salary and great benefits on offer
- Monday to Friday 8am - 5pm or 9am - 6pm
- Temp to Perm - immediate start available
- Don't miss out Read on

This is an **incredible Temp to Perm opportunity** for a polished and professional, switched on individual to join a dynamic entrepreneurial firm, based in fabulous offices in West London, as their **Front of House Assistant / Receptionist.**

With a ‘customer first’ attitude, you will be key to providing exceptional levels of customer service to all clients and visitors, as the Front of House team are responsible for ensuring operational excellence and a personal touch is delivered at all times.
Therefore, we’re looking for someone who has gravitas and a dynamic nature who wants an interesting, varied and busy client facing position.

This role could be suited to someone who has worked in previous Reception / FOH roles or in client-facing hospitality, who has experience of providing 5* service to clients and who will enjoy working in a fast-paced and challenging office.

**What’s on offer?**

Our client is offering a competitive salary plus an annual bonus up to 10%. 25 days annual leave (+ Bank Holidays), Pension Scheme, Life Assurance, Health and Dental insurance and learning & development opportunities, together with complimentary, high-quality lunches in the on-site café What’s not to love?

**Key responsibilities as the Front of House Assistant / Receptionist will include**:

- Providing an efficient and professional service to all users, clients and visitors
- Acting as the first point of contact for all enquiries
- Providing an exceptional level of service to key members and guests - greeting them by name an building strong relationships
- Answering the main phone line, ensuring all messages are given to the relevant person
- Signing in all guests and providing appropriate access cards
- Ensuring the front of house is immaculately maintained at all times
- Regular checks of all key facilities (i.e. meeting rooms) to ensure they are correctly set up
- Undertaking building tours for members/guests if required
- Assisting with planning an delivering business and social events in the building
- Helping with Fire Safety procedures and regulations

**What we’re looking for**:

- Experience in a client-facing Front of House / Reception support role: Front of House, 5* Receptionist, Concierge or Client Administrator is ideal
- A highly proactive and incredibly organised nature
- Impeccable communication skills and the ability to foster working relationships at all levels
- Desire to deliver exceptional, first-class service at all times
- Warm and personable nature - approachable and willing to go the extra mile
- Willingness to roll your sleeves up and get ‘stuck in’
- IT literacy including MS Office
- Strong team player with the ability to work independently
- Professional, punctual and reliable attitude

**Interested in this fantastic Temp to Perm opportunity?**

If this great role is of interest and you have the attributes and experience we’re looking for, then we want to hear from you ASAP

Please submit your CV, quoting ‘CP - Front of House / Receptionist, London’

**Job Types**: Full-time, Temp to perm

**Salary**: Up to £27,000.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Health & wellbeing programme
- Life insurance
- Private dental insurance
- Private medical insurance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- London, W13: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)
- Receptionist: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: CP-TPR01


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