Operations Supervisor

3 weeks ago

Lincoln, United Kingdom Qiagen Full time

**About the role**
Balfour Beatty has an exciting opportunity for an **Operations Supervisor** to join our Living Places business unit to work in **East Midlands Lincolnshire Sturton depot.**

**Role Purpose**:

- Responsible for the safe and profitable delivery of all types of reactive / revenue / emergency works whilst ensuring that sufficient works are allocated to operational resources to achieve optimum productivity and contractual response times;
- Ensuring a right first time approach is achieved across all aspects of planning and delivery through validation of incoming works, client liaison for issue resolution and auditing of completed works to ensure data accuracy;
- End to end management of the planning and delivery of project specific routine maintenance activities; including people management of the delivery resource and liaison with Clients.

**What you'll be doing**
As an **Operations Supervisor** you will:
**Planning and Allocation of works**:

- Review of incoming works to ensure required and information is provided (Job Packs / TM Forms etc);
- Detailed validation of incoming works to include an assessment of information to complete the works and specialist materials or plant requirements;
- Promote and develop the use of Confirm in the end to end planning and delivery process;
- Liaise with the works originator over any queries;
- Interface with other revenue Supervisors and construction teams to maximise opportunities for resource sharing.

**Project specific routine maintenance activities**:

- Site visits and liaison with clients to determine scope of works;
- Communication with members of the client team throughout the works delivery;
- Manage Labour, Plant and Material resources;
- Manage programmes.

**Performance Management**:

- Productivity reporting and providing information to support managing outputs;
- Provide mitigations to Performance Manager to support monthly operations reporting;
- Focus on driving improved performance on daily basis;
- Support and contributes to continuous improvement;
- People management responsibilities, identifying emerging talent and ensuring succession planning is robust.

**Financial and Commercial**:

- Support BBLP commercial team;
- Embed the use of Confirm to ensure accurate information is captured by Operatives;
- Identify, agree and recorde change.

**Supply Chain**:

- Allocate works to subcontractors;
- Monitor/manage works planned and completed by subcontractors.

**Who we're looking for**
Personal Qualities and Experience:

- Experience of working on a Highways Maintenance Contract including operational;
- Understanding of emergency and winter service operations;
- Good level of Business Acumen;
- Good interpersonal skills; communication, can provide clear direction;
- Excellent organisational skills;
- Adaptable to changing situations;
- Team work;
- Root cause problem solving;
- Commercial Awareness;
- Understanding of works programming;
- Use of IT systems; specifically confirm and excel.

**Why work for us**
Day in, day out, our teams deliver amazing projects in challenging conditions; developing, managing and maintaining the vital infrastructure and public spaces that modern economies, societies and communities rely on.

**About us**
The way we live our lives is changing fast: where and how we live, work, travel, shop, relax and socialise. The evolving nature of our society means we all need to shape our environment to meet a complex array of individual and collective needs.

Wherever investment in these environments is needed, Living Places works in partnership with Local Authorities to consult, finance, design, build and manage the essential place infrastructure that local communities and national economies need to prosper and grow.

We are right at the heart of a dynamic ‘place shaping’ agenda that brings Local Authorities, local communities, Central Government, and the Private Sector together to create safe, sustainable, flexible and dynamic public spaces geared to community social need, economic growth and personal well-being as well as being environmentally sustainable.

The provision of maintenance services for highways is only a small part of what is really needed. Our focus has moved beyond the ‘road’ to deliver the potential of the ‘street’: a dynamic public place that connects and combines local community and business needs, encourages social interaction and helps pedestrians, motorists, bus riders, and cyclists to coexist safely. Building great public spaces with resource efficient assets enables functional, flexible and inspirational places to be at the heart of the community.

We value diversity and celebrate individual differences, believing that our inclusive culture helps the business continue to grow as a strong, dynamic and innovative organisation.

Balfour Beatty is a corporate signatory to WISE (Women in Science & Engineering). Our aim is to attract more people from diverse backgrounds to help us buil

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