Service Administrator

3 weeks ago

Portsmouth, United Kingdom Workshop recruitment Full time

**Duties Include**
- Be the main point of contact for the operatives completing asbestos jobs and recording accurate information ensuring the right, clean and timely information is recorded in FES and relevant job trackers.
- Issuing asbestos reports and results to operatives and supervisors when required.
- Ensure documents for each scaffolding is received and updated on to the scaffold safety register
- Book in the 7-day safety checks ensuring the checks are done by the 7th day.
- Liaise with the supervisors to book in safety checks once you have received the relevant paperwork.
- Keep the competency and training matrix up to date with any leavers and new starters.
- Schedule the tool box talks every two months liaising with the operations team and health and safety department.=

**Skills Required**:

- Have a clear and concise approach to verbal communication, able to use the phone to communicate effectively, and have good typing skills.
- Able to deal with lots of activity, remain focused on the call you are dealing with, and the information that needs to be recorded or transferred by completing the task you are on before moving on to the next.
- Have a reasonable proficiency in MS Office and able to use inhouse IT systems for job management understanding how they function and interact with other systems.
- Have good typing skills and not rely on written notes which are then saved up for inputting later.
- Understand what it is to be part of a team and ensure that learning is shared within the team.
- Be able to take direction from the Lead/Resource Controller and be happy to respond to their instructions.
- Be flexible in your working hours to be able to support the delivery of the service; be reliable and dependable; identify issues and record them, along with other measures as necessary;
- Be comfortable in dealing with the workforce, office staff, or tenants and be able to remain professional even when issues are contentious.

**Knowledge Required**
- Basic knowledge of building maintenance trades and the tasks/activities that can be undertaken be each trade group.
- Good understanding of the Geographical Portsmouth City area including streets, the best routes, and travel times between different locations.

**Working Hours**

8am - 5pm Monday to Friday

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