Student Adviser

Applications are invited for the above permanent, full-time post working in Student Support and Wellbeing, within Student Services and Administration at Bangor University.

Educated to degree level or with equivalent experience in a related field, the successful applicant will provide support and guidance to our students on a range of welfare areas, including leading on our interruptions to studies service.

The ability to communicate in Welsh is essential for this post.

Applications will also be considered to carry out this role on a part-time or job share basis to the full-time equivalent.

Interviews will be held 17th January,2023.

Committed To Equal Opportunities

Purpose of the Job

To work aspart of a Student Support team providing advice and support to students acrossa range of welfare areas, working with colleagues from across the University toprovide an integrated approach to supporting our students. This post reports tothe Student Support Manager.

Main

**Responsibilities**:

- To provide information advice and support to students who are considering withdrawing permanently from or temporally suspend/interrupting their studies, ensuring students are aware of the financial implications of leaving or interrupting their studies.- To provide information and advice to staff on pastoral support and related policies and procedures.- To take responsibility for Student Support’s contribution to Welcome Week including the Welcome Week website and the associated liaison with academic schools, Postgraduate Students’ Induction Fair and Home Students’ Induction.- To contribute to the Student Support team’s welfare provision for specific student groups such as students from care, mature students, student parents, and student carers.- To work with colleagues across the University in areas of student welfare and student retention to develop best practice in supporting our students throughout their academic experience.- To attend University and Academic School events and Open Days to present current information on student finance including delivering finance presentations on student financial support.- To ensure published information is accurately maintained in relation to Student Support and interruptions to studies.- To work effectively as part of a team and provide a welcoming, responsive, and professional service to all students.- To forge links with relevant external organisations and other HEIs networking and building relationships to keep abreast of future development within the sector and sharing good practice.- To work in line with a model of support that promotes the independence and resilience of our students to best prepare them for their future study or career goals. To work collaboratively across Student Services and Administration, to ensure effective cross-referrals and promote a holistic approach to student support.- Undertake other duties, appropriate to the grade as required by line management.Other

**Responsibilities**:

- The post holder will be expected to participate in performance review and developmental activities.
- The post holder will be expected to comply with the University’s equality policies and statements, Dignity at Work and Study Policy and the University’s Welsh Language Scheme.
- Ensure continued development of personal knowledge and skills to ensure that teaching reflects current best practice.
- The post holder has a general and legal duty of care in relation to health, safety and wellbeing and must take all reasonable steps to ensure a safe and healthy working environment for him/her self and for other members of staff, students and visitors affected by his/her actions or inactions. The post holder is also required to comply with all applicable health and safety policies, procedures and risk assessments.
- The post holder must comply with relevant legal and financial policies and procedures and be aware of their responsibilities in terms of the legal requirements of their posts.

Person Specification

Qualifications/Training

Essential
- Educated to a degree level or equivalent in a related fieldExperience/Knowledge

Essential
- An understanding of the student experience.- Experience of collaborative working across teams and departments.Desirable
- Experience of working within a Higher Education environment.- Knowledge and understanding of funding provision within Higher Education.- Experience of developing and implementing administrative systems and procedures.- Experience of liaising with external agencies and organisations.Skills / Abilities

Essential
- Excellent communication and inter-personal skills, with the ability to communicate effectively, both orally and in writing.- Able to communicate and develop effective relationships with colleagues at all levels of the University.- Excellent organisational skills and ability to handle a varied and demanding workload.- Excellent attention to detail with the ability to analyse, process data and produce report