Transport Administrator

4 days ago

Hemel Hempstead, United Kingdom Martin Brower Full time

**Position Summary**:
**1 x Office Admin (Full-time, permanent)**
**Shift Pattern: Tuesday to Saturday - 0800 to 1600**

De-Brief Drivers
- Check paperwork from drivers is completed correctly and ensure errors are corrected
- Confirm that deliveries made on time and within the planned hours / kilometres
- Confirm with the drivers that there are no issues concerning the journey and the delivery to store.
- Ensure that any goods collected or returned from stores are correctly marked

Liaison with Customer’s Store Employees
- Deal with any store queries regarding their deliveries, ensuring the query or issue is dealt with promptly and communicated clearly to Customer Service Team

Telephone Enquiry’s
- Provide assistance with answering and dealing with incoming calls, pass messages on to other members in the team promptly

Internal Issues / Queries
- Liaise with QCC/VMI to co-ordinate an effective logistics process, ensuring the highest standard of service to our Customer

Reports
- Update daily stats spreadsheet,
- Input and print off daily shunt sheet
- Produce next day’s Journey sheets, keys and any information needed

Agency Labour
- Collate all agency hours, update spreadsheet
- Demonstrable communication skills (Essential)
- Level 2 (or equivalent) English and Maths (Essential)
- Intermediate level in Microsoft packages - Word & Excel (Essential)
- Experience of scheduling / planning systems (Desirable)
- Previous experience in a similar role (Desirable)

Adaptability
- Accepts and adapts to changes
- Learns new skills to meet new needs of the business
- Suggests changes and improvements

Quality Work Output
- Produces quality work
- Follows safety practices and compliance policies
- Uses time wisely and gets things done
- Meets or exceeds deadlines
- Takes responsibility for own actions

Service Orientation
- Supports the company's mission, vision and values
- Meets or exceeds customer needs
- Responds to requests in a timely manner
- Takes initiative to meet customers' needs

Resourcefulness
- Uses materials, processes and tools efficiently
- Takes initiative to solve problems
- Does the most important work first
- Gets things done while still upholding ethics, integrity, compliance and company values

Teamwork
- Works with others to get things done
- Openly shares feedback and information that helps the team
- Treats others with respect
- Is approachable to others
- Listens so others feel heard
- Develops relationships built on trust

**Posting Information**: **Position Requirements**:
**Required Skills and Experience**:

- Level 2 (or equivalent) English and Maths (Essential)
- Intermediate level in Microsoft packages - Word & Excel (Essential)
- Good people management skills.
- Demonstrable verbal and written communication skills (Essential)
- Attention to details
- Good organisation skills and the ability to plan and prioritise

**Preferred Skills and Experience**:

- Previous experience in a similar role

**Physical Demands and Work Environment**:
This list is not intended to be exhaustive. During the course of your employment the duties of the role may change from time to time to meet changing business circumstances. In the interests of flexibility, the Company reserves the right to ask that you perform duties instead of or in addition to your normal duties provided that these duties are reasonable and within your capabilities.

**Job Types**: Full-time, Permanent

**Salary**: From £28,600.00 per year

**Benefits**:

- Casual dress
- Company pension
- Discounted or free food
- Free parking
- Gym membership
- Language training provided
- On-site parking
- Referral programme
- Wellness programme

Schedule:

- 8 hour shift
- Day shift
- Weekend availability
- Weekends only

Supplemental pay types:

- Bonus scheme
- Loyalty bonus
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Hemel Hempstead, HP2 7LF: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 1 year (preferred)

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