Compliance Officer

5 months ago

Liverpool, United Kingdom The Riverside Group Full time

**Job Title**: Compliance Officer
**Contract Type**: Permanent
**Salary**: £33,720.49 (£37,163.94 is achieved after 12 months successful performance in the role)
**Working Hours**: 35 hours per week
**Working Pattern**: Hybrid
**Location**: Liverpool

**Why Riverside?**

At Riverside, we’re a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

**Working with us, you’ll enjoy**:

- Competitive pay & generous pension.
- 28 days holidays plus bank holidays.
- Flexible working options available.
- Investment in your learning, personal development and technology.
- A wide range of benefits.

**The difference you will make as compliance officer.**

In this role you will support Building Safety Department by co-ordinating compliance activity and administering compliance systems and maintenance and services contracts, to ensure adherence to statutory and regulatory requirements, providing efficient and effective planning, administrative and technical support as required. You will administrate all transactions within our job management and compliance system, managing all supply chain enquiries and support proactive communication and reactive communication around service delivery for all building safety activity and maintain accurate compliance records.

**About you**

We are looking for someone with an experience of working within an Asset Services team, ideally supporting compliance activity. In this role you should have an effective contract management skills, including supporting the management of service and maintenance contracts, also you should have clear understanding of risk management and compliance requirements for areas of risk, for further information about this role please find the attached Job Description.

**Role profile**

Role requires you to:

- Manage compliance enquiries effectively, providing clear, supportive, and accurate advice or signposting as appropriate, escalating complaints and complex queries via the appropriate channels to ensure effective resolution.
- Co-ordinate compliance activities for a range of stakeholders, including contractors, consultants, Group colleagues and customers, to ensure compliance works are carried out effectively and in line with statutory and regulatory requirements.
- Assist in monitoring progress of compliance works, including works carried out by thirdparty contractors, ensuring contract obligations are fulfilled in line with agreed performance frameworks, and under performance is escalated via agreed routes.
- Co-ordinate post inspections of works to ensure adherence to specifications and work orders and compliance with statutory and regulatory requirements and Group policies and standards.
- Maintain accurate compliance records, including logging of reports, risk assessments and certificates using appropriate systems, ensuring the integrity and quality of data to enable regular analysis to be carried out and reporting to be completed as required.
- Provide a range of administrative support to the Compliance Teams, including preparing and providing work orders, resolving invoice queries, running reports, and producing budgetary and performance information as required to ensure compliance activity is carried out effectively and in line with statutory and regulatory requirements.
- Support the Senior Compliance Officers as required in the management of compliance certificate activity, including checking, processing, communicating to appropriate stakeholders, storage and anniversary planning to ensure robust compliance across the Group.
- Process payments for approved contracted works as required, ensuring expenditure is robustly managed in line with the Group’s financial controls.
- Management of WIP, providing regular updates to suppliers, monitoring issued orders, and working in collaboration with Senior Repairs & compliance officers to complete orders with SLA (Service Level Agreements)
- Ensure we receive appropriate evidence and certification of works and actions are obtained and recorded within appropriate systems.
- Assist in monitoring progress of compliance works, including works carried out by thirdparty contractors, ensuring contract obligations are fulfilled in line with agreed performance frameworks, and under performance is escalated via agreed routes.
- Manage internal and external stakeholders effectively, including colleagues, third-party suppliers, solicitors, and Environmental Health Officers, providing advice and support, and building constructive working relationships to effectively deliver the Grou

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