Product Owner
3 weeks ago
Product Owner
**Job Req ID**:7133**Posting Date**:06-Jan-2023**Function**:Brand and Marketing**Location**:Snowhill, Birmingham, United Kingdom**Salary**:competitive with benefits**Closing Date: 20th Jan**
**Bristol, Birmingham, London or Consumer Contact Centre Locations**
**Flexible working considered**
**Hybrid 3 days office/2 home**
**About EE**
- Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. We’re at the top of our game, and this is your chance to join us.-
- We’re therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It’s our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.- The Base Enrichment and Household Integration chapters are the home for the ownership of our Customer Journey squads and these have a very significant commercial impact on Consumer- They are accountable for delivering revenue, churn, volume, value and NPS outcomes for both EE and BT brands, across all products - taking a household view across the main customer journeys (including upgrade, retain, upsell and deep sell).- Our Product Owners will lead squads to build personalised customer journeys, experiences and campaigns that help us to extend and deepen our existing customer relationships and building world class journeys to drive commercial and customer outcomes.**What you'll be doing**:
- Set the segment targeting and offer strategy & vision for a base journey
- Be accountable for key commercial base KPI usually less than
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