Associate - Digital Product Management

6 months ago

Burgess Hill, United Kingdom Amex Full time

**You Lead the Way. We’ve Got Your Back.**:
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of the Global Merchant & Network Services group (GMNS), the Network & Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to service every business unit and customer across the Enterprise. Each year, we power billions of transactions through our global payments network, serving our Issuing and Acquiring businesses in more than 170 markets worldwide.

We are seeking an Associate who will focus on supporting and optimizing the SafeKey Product, partnering closely with NAS and Delivery teams to implement our three-year roadmap: identifying capabilities and modifications, interpreting data trends, controlling risks and optimizing onboarding processes.

SafeKey is available globally to all American Express Merchants and Issuers providing our Partners with an Industry standard Authentication product to assist in improving Authorization levels via lower fraud risk. At the forefront of Strong Customer Authentication, our product aligns to EMVCo standards and interfaces with over 200 vendors.

**Key Responsibilities**:

- Ensure a strong control environment by driving risk identification, control creation and ongoing testing.
- Support the identification of technical and operational product enhancement opportunities, collaborating with broader teams to drive improvements
- Understand competitive positioning for Authentication products through internal and external market research
- Use analytical abilities and strategic perspective to deliver monthly metrics and stakeholder reporting packages.
- Document processes and refresh implementation guides to support streamlined Vendor and Partner integration
- Manage external Partner and Vendor communications
- Support product roadmap and adhoc projects

**Required Skills**:

- Experience in the payments industry and/or product development
- Structured problem solving
- Excellent verbal and written communication
- Data and market analysis skills to capture and organize data and identify trends
- Strong collaboration skills and ability to build effective relationships
- Strong sense of personal accountability with impeccable attention to detail and professionalism
- Comfortable adjusting quickly to shifting priorities and demands

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities

  • Senior Associate Digital Product Management

    5 months ago

    Burgess Hill, United Kingdom Amex Full time

    **You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...

  • Senior Associate

    6 months ago

    Burgess Hill, United Kingdom Amex Full time

    **You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...

  • Digital Product Management Lead

    7 days ago

    Burgess Hill, West Sussex, United Kingdom AMEX Full time

    At American Express, we're looking for a skilled Digital Product Management Lead to join our Network & Acquiring Solutions team (NAS). This is a unique opportunity to power billions of transactions through the global payments processing network and tackle the most imperative initiatives facing the payments industry today.About the RoleThis Senior...

  • Digital Product Manager Senior

    1 month ago

    Burgess Hill, United Kingdom American Express Full time

    About the RoleAs a Senior Manager at American Express, you will play a key role in shaping the company's digital product strategy. You will lead a product delivery team and be responsible for developing a robust understanding of the loyalty and benefit domain, as well as the competitive landscape.Main Responsibilities:Collaborate with marketing, design,...

  • Senior Associate, Digital Solution Expert

    2 days ago

    Burgess Hill, West Sussex, United Kingdom American Express Full time

    At American Express, we're looking for a talented Senior Associate, Digital Solution Design – Envisioning role to join our Network Delivery team. This exciting opportunity will challenge you to broaden your skillset and industry acumen in a collaborative, diverse and inclusive team environment.The Sr. Associate, Digital Solution Design – Envisioning role...

  • Marketing Associate

    2 months ago

    Burgess Hill, United Kingdom CV-Library Full time

    Are you a Marketing Associate looking for a new position? My client, based in Burgess Hill, West Sussex, have an excellent opportunity for a Marketing Associate to join them. They are one of the world leaders in their industry, manufacturing a range of high-quality Human Machine Interface (HMI) components and solutions for a variety of global markets. From...

  • Marketing Associate

    2 months ago

    Burgess Hill, United Kingdom Redline Group Ltd Full time

    Are you a Marketing Associate looking for a new position?My client, based in Burgess Hill, West Sussex, have an excellent opportunity for a Marketing Associate to join them. They are one of the world leaders in their industry, manufacturing a range of high-quality Human Machine Interface (HMI) components and solutions for a variety of global markets. From...

  • Senior Manager

    1 month ago

    Burgess Hill, West Sussex, United Kingdom American Express Full time

    With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and...

  • Senior Associate

    2 weeks ago

    Burgess Hill, United Kingdom AMEX Full time

    You Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a...

  • Senior Manager-Digital Product Management

    3 weeks ago

    Burgess Hill, West Sussex, United Kingdom American Express Full time

    Lead the Way with American ExpressAt American Express, we're empowering innovators to drive progress.We're seeking a Senior Manager-Digital Product Management to join our Corporate Program Product Development team. As a key member of our Global Commercial Services business group, you'll lead the development of products that deliver exceptional value to our...

  • Senior Manager of Digital Product Development

    4 weeks ago

    Burgess Hill, West Sussex, United Kingdom American Express Full time

    A Career of Leadership and Innovation AwaitAt American Express, we're committed to empowering our colleagues and customers to progress in incredible ways. As a Senior Manager of Digital Product Development, you'll join a global and diverse community of like-minded professionals who share an unwavering commitment to excellence.We're seeking a skilled and...

  • Digital Solutions Designer Leader

    2 days ago

    Burgess Hill, West Sussex, United Kingdom American Express Full time

    We're seeking a skilled individual to fill the position of Senior Associate, Digital Solution Design – Envisioning in our Network Delivery team. As a member of this team, you'll play a crucial role in delivering a full-scale modernized network, including new digital products such as Debit, Account to Account Payments, QR, Tokenization and Local Network...

  • Marketing Associate Position

    4 weeks ago

    Burgess Hill, West Sussex, United Kingdom Redline Group Ltd Full time

    Marketing Associate OpportunityRedline Group Ltd, a world leader in the HMI components industry, has an exciting opportunity for a Marketing Associate to join their team. As a Marketing Associate, you will be responsible for driving the marketing and promotion of trade brands through various channels, generating sales leads, and increasing brand awareness in...

  • Manager - Digital Product Operations

    2 weeks ago

    Burgess Hill, United Kingdom AMEX Full time

    You Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a...

  • Product Manager

    3 weeks ago

    Burgess Hill, United Kingdom MarkJames Search Full time

    Associate Product Manager / Product Owner12 Month ContractHybrid – 3 days/ week in Burgess HillOur client, a global IT consultancy, are looking for an Associate Product Manager to help drive the transformation of a clients rewards platform. You'll be working in an Agile software development environment with fellow Product Owners and Engineering teams to...

  • Product Manager

    3 weeks ago

    Burgess Hill, United Kingdom MarkJames Search Full time

    Associate Product Manager / Product Owner12 Month ContractHybrid – 3 days/ week in Burgess HillOur client, a global IT consultancy, are looking for an Associate Product Manager to help drive the transformation of a clients rewards platform. You'll be working in an Agile software development environment with fellow Product Owners and Engineering teams to...

  • Product Manager

    3 weeks ago

    Burgess Hill, United Kingdom MarkJames Search Full time

    Associate Product Manager / Product Owner12 Month ContractHybrid – 3 days/ week in Burgess HillOur client, a global IT consultancy, are looking for an Associate Product Manager to help drive the transformation of a clients rewards platform. You'll be working in an Agile software development environment with fellow Product Owners and Engineering teams...

  • Digital Product Operations Strategist

    1 week ago

    Burgess Hill, West Sussex, United Kingdom AMEX Full time

    About American ExpressWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. Our employees enjoy a competitive base salary, bonus incentives, support for financial-well-being and retirement, comprehensive medical, dental, vision, life insurance, and disability benefits, flexible working models, generous...

  • Associate-digital Product Operations

    5 months ago

    Burgess Hill, United Kingdom Amex Full time

    **You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...

  • Strategic Product Manager

    3 weeks ago

    Burgess Hill, West Sussex, United Kingdom Insight Global Full time

    Inspired by Insight Global's vision of innovation, we're seeking a visionary Associate Product Manager to spearhead the evolution of our rewards platform. Working in a collaborative Agile environment, you'll partner with Product Owners and Engineering teams to prioritize the backlog, craft compelling user stories, and drive consensus on key initiatives. Your...