Customer Service Representative
4 weeks ago
**Responsibilities**:
- Inbound and Outbound Phone Calls
- Personal Management of call backs and customer updates.
- Update and maintain customer records in the company's database
- Liaise with other departments to ensure customer needs are met
**Requirements**:
- Excellent communication skills, both written and verbal
- Proficient with technology, including Microsoft Office and google drives.
- Excellent attention to detail and accuracy
- Ability to prioritize tasks effectively
- Strong problem-solving skills
- Ability to work well in a team environment
- Prior experience in customer service or a related field is preferred, but not required
Pay: £22,043.00-£23,000.00 per year
**Benefits**:
- Casual dress
- Company pension
- Discounted or free food
- Free parking
- On-site parking
- Referral programme
Schedule:
- Monday to Friday
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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