Operations Manager Adventure Park Elstree

4 days ago

Borehamwood, United Kingdom Leisure People Recruitment Full time

**Operations Manager - Adventure Play - Elstree, up to £26,000**

We are delighted to have been asked to recruit for an Operations Manager for the fastest growing multi-site Adventure Park Company in the UK.

You must have strong leadership skills with a good administration background and a keen focus on detail. And also with experience in customer facing roles so great with people and some experience of working with children would be useful.

You will need to look after the day to day operations of the business in all areas including, front of house, the café, maintenance and the events with the onus on providing an excellent service and keeping your team and customers happy.

Our client's vision is to create a healthy family fun environment by developing large, inspiring, music-filled entertainment centres with thousands of square feet of safe, clean, and supervised areas for trampoline jumping, games and exercise.

You could be the next Operations Manager. The company want everyone who works for them to feel passionate about making a difference for our customers, and to enjoy what they do.

This role is based in Elstree so close to Borehamwood, Edgware, Stanmore and Watford with an annual salary of up to £26,000 depending on experience and a great role for someone wanting to step up from a Duty Manager or Assistant Manager role, willing towork shifts and every other weekend. Most days it's a 7pm close with one late night on Fridays till 10pm.

**Key Duties & responsibilities of this role will include**:

- Assisting the Park Manager to maintain and improve the highest standard of customer service and achieving customer focused KPI's.
- Ensure that the parks financial targets (EBITDA) and KPIs have been communicated to relevant team members, and that appropriate plans are in place to ensure targets are achieved.
- Ensuring that complaint handling is investigated and resolved in a timely manner.
- Responsible for ensuring the case management system is utilised in the management of complaints.
- Achieve and monitor upsell targets and expectations on front of house café and reception.
- To deliver local sales and marketing plans including the day-to-day management of social media.
- Ensuring the site's marketing literature is displayed and up to date.
- To hit site sales targets linked to membership, group bookings, parties and any other business initiative that may be enacted from time to time.

**Compliance and Safety Management**
- Assist with the implementation, maintenance, and management of an effective system of controls throughout the park covering both financial and non-financial aspects of the business. Ensure revenue protection compliance and conduct audits in line with companyprocedure.
- Ensuring that the site maintains compliance with the local authorities and appointed systems
- Ensuring that all contracts, licences, and documentation required for the safe and effective operation of the Park are in place and adhered to consistently.

**Team Management**
- Support the Park Manager in leading and developing a high performing team through effective recruitment, people management, development, retention, and succession planning strategies.
- Deputising for the Park Manager in their absence.
- Responsible for day-to-day management of the park and carrying out the role of shift manager as and when required.
- Ensure the team is adhering to rotas and all employee's appraisals, sickness and lateness records and the compliance of the follow up process is completed in a timely fashion.

**What we look for in you as the Operations Manager**:

- Flexibility is essential to the role as the park has extended operating hours. Shifts will vary but will include days, nights, weekends, and bank holidays
- Minimum of 2-year proven leadership experience
- Experience managing health and safety processes
- IOSH working safely qualification. Desirable
- Experience working on a café. Desirable
- First Aid qualification or a willingness to get one

Please send your CV to veronica at

Interviews available immediately

  • Head of Facilities

    7 months ago

    Borehamwood, United Kingdom Sky Full time

    Director of Facilities is responsible for developing and leading facilities operations at Sky Studios Elstree (SSE). This role ensures best use of SSE and Sky Spaces operations, tools, resources and knowledge whilst providing the best level of client service at SSE, ensuring a production friendly site and safe environment for all our clients and teams. This...

  • Operational Excellence Lead

    7 months ago

    Borehamwood, United Kingdom Bio Products Laboratory Full time

    Bio Products Laboratory’s (BPL), part of Kedrion, have a new opportunity for an Operational Excellence Lead, with experience in Lean Six Sigma deployment activities, to join the team located on the Elstree site. Reporting to the Head of Operational Excellence, the incumbent will be a core member of a team of practitioners armed with the mandate of driving...

  • Hotel Reservationist

    7 months ago

    Borehamwood, United Kingdom Doubletree by Hilton London Elstree Full time

    We are recruiting for a full time Reservations Agent to join our team at Doubletree by Hilton London Elstree. Ideally, you’ll have an excellent telephone manner, the ability to multitask and prioritise key tasks, a great eye for detail, the ability to use your initiative. Your main responsibilities would include: Establish guest reservations by obtaining...

  • Hotel Reservationist

    2 days ago

    Borehamwood, United Kingdom Doubletree by Hilton London Elstree Full time

    We are looking for a full time Reservations Agent to join our team at Doubletree by Hilton London Elstree. Ideally, you’ll have an excellent telephone manner, the ability to multitask and prioritise key tasks, a great eye for detail, the ability to use your initiative. Your main responsibilities would include: Establish guest reservations by obtaining...

  • Production Operator

    7 months ago

    Borehamwood, United Kingdom Marketplace Technical Full time

    **Production Operator - Double Days** **£12.46** **Elstree** Our Client a Pharmaceutical Company are seeking a Temporary for an ongoing period up to 6 months based within the Packing Team. The role is Double Days Week 1- 6am -2pm Week 2- 2pm - 10pm Then back to Week 1 Rota Duties to Include: - Visually inspects products for various defects. -...

  • Invoicing Administrator

    2 days ago

    Borehamwood, United Kingdom Office Angels Full time

    Invoicing Administrator £20,000 - £25,000 Elstree JOB TITLE: Invoicing Administrator LOCATION: Elstree CO. TYPE: Manufacturing HOURS: Monday - Friday 8.30am - 5.30pm BENEFITS: 28 days holiday, Pension, Parking, flexible benefits portal The day to day duties in your new job role would be: - Maintaining customer contracts and renewals - Invoicing -...

  • Warehouse Operative

    13 hours ago

    Borehamwood, United Kingdom Uniform4Kids Full time

    Uniform4Kids, an established School Uniform and Sportswear company headquartered in Elstree and serving the needs of over 175 schools is recruiting. We currently have vacancies for a full time Warehouse Assistants based in our Elstree warehouse. As a retailer we work with numerous schools supplying their Schoolwear and Sportswear. Our warehouse is the...

  • Warehouse Operations Associate

    4 weeks ago

    Borehamwood, Hertfordshire, United Kingdom Avantor Full time

    Your Career OpportunityWe are looking for a skilled Warehouse Operations Associate to join our team at Avantor's Elstree site. This exciting opportunity involves managing daily operations, including inventory management, stock ordering, and parcel distribution. The successful candidate will have a strong background in warehouse operations, excellent...

  • Warehouse Operative

    7 months ago

    Borehamwood, United Kingdom Bio Products Laboratory Full time

    Bio Products Laboratory’s (BPL) is recruiting for a Warehouse Operative (Monday to Friday 9am - 5pm) to join the Warehouse department located in Elstree, Herts. Headquartered in Elstree, Herts, BPL are an organisation where our products change people’s lives, and the purpose of our work is lived and breathed through its people. Since privatising from...

  • Administrator

    7 months ago

    Borehamwood, United Kingdom Red Door Recruitment Full time

    **Elstree** **Salary: up to £26k** **Hours: Monday to Thursday 9:15am-5:30pM/Friday 9:15am-4pm** Our client in Elstree, a very successful, dynamic, and rapidly growing business, are looking for an Administrator to support their Business Development team. They are leaders in their field, with core principals of putting customers’ needs first which is...

  • Customer Support Executive

    12 hours ago

    Borehamwood, United Kingdom Karen Leggett Recruitment Ltd Full time

    Customer Support Exec for property management company The company has lovely offices in Elstree and this is a new role due to expansion. As the company is expanding there is good room for progression and the team already working there are a good bunch. There's about 30 staff in the office. - Word, Excel & Outlook to a good level. The hours are 9am to...

  • Warehouse Operative

    7 months ago

    Borehamwood, United Kingdom Uniform4Kids Full time

    Uniform4Kids are a family run School Uniform and Sportswear retailer with 5 stores and warehouse working work with over 175 schools. We are currently recruiting for a warehouse assistant. This position will be based in our Elstree warehouse WD6 3TN. We are looking for friendly, self-motivated, enthusiastic, hard-working applicants. Whilst being busy...

  • Admin Assistant/receptionist

    6 months ago

    Borehamwood, United Kingdom Eireann Recruitment Services Limited Full time

    **OPERATIONS ADMINISTRATOR** **ELSTREE** **SALARY UP TO £23K DEPENDING ON EXPERIENCE** Our client is a specialist surfacing contractor covering a wide range of commercial and residential projects across London, South East and surrounding areas. They now require an Operations Administrator to join their team based in a modern office space at their Head...

  • Business Operations Coordinator

    7 months ago

    Borehamwood, United Kingdom The OHUB - Public Relations Full time

    Exciting opportunity for graduates! Join a leading technology company revolutionizing retail investment as a Business Operations Coordinator. You'll play a pivotal role in ensuring smooth and efficient functioning of the business operations, facilitating collaboration across teams and supporting the delivery of exceptional service to the clients. **Business...

  • Second Driver and Warehouse Operative

    6 months ago

    Borehamwood, United Kingdom Uniform4Kids Full time

    Uniform4Kids are a family run School Uniform and Sportswear retailer with 5 stores and warehouse working work with over 175 schools. We are currently recruiting for a warehouse assistant with the ability to drive and work as our second driver when needed delivering goods to our stores and schools. This position will be based in our Elstree warehouse WD6...

  • Second Driver and Warehouse Operative

    7 months ago

    Borehamwood, United Kingdom Uniform4Kids Full time

    Uniform4Kids are a family run School Uniform and Sportswear retailer with 5 stores and warehouse working work with over 175 schools. We are currently recruiting for a warehouse assistant with the ability to drive and work as our second driver when needed delivering goods to our stores and schools. This position will be based in our Elstree warehouse WD6...

  • Business Administrator

    2 weeks ago

    Borehamwood, United Kingdom Peter East Associates Full time

    About Peter East AssociatesPeter East Associates Ltd is a training and consultancy company specialising in the transport of dangerous goods by air, sea and road. We work with some of the worlds most high-profile organisations and business leaders, from tech companies to industrial and pharmaceutical giants. The business has grown by 25% over the last three...

  • Cleaning Operative

    7 months ago

    Borehamwood, United Kingdom Excellerate Services Full time

    **Excellerate Group is a dynamic, technology led market leader for the provision of soft services across the UK and Ireland.** **We are an industry disrupter delivering data driven, use based services to clients across a variety of sectors. Our growing success is built on creating bespoke dynamic solutions which have the ability to evolve and flex to the...

  • Cleaning Operative

    7 months ago

    Borehamwood, United Kingdom Excellerate Services Full time

    **Excellerate Group is a dynamic, technology led market leader for the provision of soft services across the UK and Ireland.** **We are an industry disrupter delivering data driven, use based services to clients across a variety of sectors. Our growing success is built on creating bespoke dynamic solutions which have the ability to evolve and flex to the...

  • Clinical Deputy Manager

    2 days ago

    Borehamwood, United Kingdom Time Recruitment Full time

    Clinical Deputy Manager **Salary**: £47,486 per annum + paid breaks + £2,000 welcome bonus Location: Elstree, Borehamwood (WD6) Hours: Days - 40 hour contract - Monday to Friday 9am to 5pm. Time Recruitment are working with a large national healthcare organisation renowned for industry leading care and a largely recognised brand both internationally and...