Mortgage Administrator

3 weeks ago


Guildford, United Kingdom Premier Jobs UK Limited Full time

This Mortgage Administrator position enables you the opportunity to join a growing mortgage brokerage in Guildford. You will play a pivotal role in the expert maintenance and management of client accounts within the team.

As a Mortgage Administrator, you will be supporting the 2 Directors of the business and potentially another advisor in due course.

**Your duties will include;**
- Pre-meeting preparation
- Processing of mortgages, protection and general insurances
- Accurately maintain all records on client management system and update promptly
- Complete report, obtain adviser sign-off for new business recommendation summary
- Send post meeting report to client, complete with appropriate documentation
- Answer incoming calls, responding to client and provider queries as appropriate
- Liaising with providers, solicitors’ and any other third party to keep within deadlines
- Answer incoming calls, responding to client and provider queries as appropriate
- Manage personal inbox, answering client, external and internal mails where appropriate in line with requirements
- Maintain diary, tracker, outlook, CRM, OWS, tasks and KPIs, regularly, frequently and accurately
- Keep fact find status updated, in conjunction with adviser
- Manage daily post, answering client mail or distributing as appropriate

**Mortgage Administrator Requirements**
- Ideally you should have 2+ years as a Mortgage Administrator
- CeMAP or equivalent would be a bonus but not essential
- Strong & clear communicator able to speak with clients at all levels
- Organised problem solver who has excellent attention to detail
- A good practical understanding of Outlook, Word, and Excel

**The Company**

This established business in Guildford has a supportive, friendly team spirit that enables everyone to be successful in their position. They enjoy regular meetings and social events to maintain their healthy camaraderie. The business has a loyal client bankof which they provide mortgage, protection, investment, and pension advice.

**Mortgage Paraplanner Benefits**
- Salary of £25,000 to £30,000 dependent on experience
- Working hours of 9am - 6pm with 1 hour lunch - Monday to Friday
- 20 days holiday plus bank holidays and enrolled onto company pension scheme
- For the right individual, they would look at progression into advice and would support you to achieve this
- Plans for sustained growth

**Locations**

Guildford
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