Central Information Service Administrator

2 weeks ago


Newcastle upon Tyne, United Kingdom NCG Full time

Summary of Main Purpose of Role:
The Central Information Service provides a central administrative and reception function for all Newcastle College learners. This cross-college information service aims to deliver excellence in its operations, to provide an efficient, standardised front facing operation to the buildings & the learners it supports.

Tasks and duties are distributed across each member of the team, although each member of the team will also have specific lead responsibilities for certain duties or administrative functions to ensure its overall operational effectiveness.

As an employee within NCG, all employees are required to promote, uphold and demonstrate through personal example, our values and behaviours.

1.To provide an efficient and effective administrative support service to internal and external customers as part of Central Information Services.

2.To ensure that all College systems and processes are proactively and effectively implemented within the role

3.To deliver exceptional customer service and to support a high quality service delivery, whilst maintaining compliance within a very busy environment.

4. As an employee within NCG all employees are required to promote, uphold and demonstrate through personal example, our values and behaviours.

Newcastle College is a further and higher education college offering hundreds of vocational courses, apprenticeships and professional qualifications, alongside more than 70 degrees and higher technical qualifications, delivered through Newcastle College University Centre.

We consider Newcastle College to be at the heart of the North East; a welcoming, supportive, inclusive and safe place, where everybody can be themselves as part of our vibrant and diverse community.

We’re proud to be one of seven colleges that make up NCG, one of the country’s leading college groups and we’re a key part of providing education and training to learners, apprentices and employers across the UK. Newcastle College’s vision is to develop the skills and talents of our students to succeed in modern enterprise and make a positive contribution to the prosperity of our region.

Newcastle College benefits from passionate and talented colleagues, who form a community committed to supporting our students to develop their skills and talents and achieve their aspirations. By joining our team you’ll be part of an organisation that works in close partnership with employers and local industry to offer education and skills training that leads to real employment opportunities for our learners and makes strong local economic impact here in the North East. Whatever your role, you’ll have the chance to work collaboratively with colleagues across all seven NCG colleges and share expertise, innovate and accomplish real change for our learners.

Newcastle College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff to share this commitment.

At Newcastle College, our values are not just about what we do, but also about how we do things.

Our values underpin the culture and beliefs of our organisation, we expect all our staff to demonstrate behaviours in line with our core values.

**1.** Being both inclusive and diverse

**2.** Trusting and respecting our communities

**3.** Taking ownership whilst working collaboratively

**4.** Inspiring excellence and curiosity.

As part of the NCG Group, Newcastle College offers an excellent benefits package, including generous holiday entitlement, access to the Teachers’ pension scheme (for teaching posts) or Local Government pension scheme (non-teaching posts), company sick pay, a cycle to work scheme and much more.

NCG reserve the right to close the vacancy early.

**Telephone**:07810 631364



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