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Food Services Assistant

5 months ago

Great Malvern, United Kingdom Malvern St James School Full time

**JOB DESCRIPTION**

**Reporting To**:Head Chef/Dining Room Supervisor

**Hours of work: In accordance with the contract of employment**

**The following hours are available on a Zero hour contract**:
Hours we have available on a term time or zero hour basis is weekends:
Saturdays 9-2pm & 5-8pm

Sundays 10-2pm & 5-8pm

MAIN PURPOSE OF THE ROLE

To provide excellent customer service from the preparation, presentation and service of food.

KEY RESPONSIBILITIES & ACCOUNTABILITIES
- To assist as directed with all aspects of food preparation and presentation to a high standard
- To provide an efficient, helpful and friendly service to all customers
- To ensure that food is presented and served in a clean, hygienic environment
- Food service as directed by the head chef/dining room supervisor
- To complete all necessary controls and documentation for each service
- To communicate well with customers
- To undertake all aspects in cleaning equipment: walls up to 6ft, floors, fixtures, fittings, pots, pans, cutlery, crockery, glassware etc., to a high standard according to the cleaning rota or as directed
- To ensure tables and accompaniments are kept as clean as is reasonably practicable and adequately stocked during service times and relay as required
- To load service counters as and when directed and to ensure sufficient supplies throughout the service period
- Check deliveries and temperatures on delivery, also record food temperatures during service temperatures
- To fulfil any reasonable management request
- To attend/receive any job-related training as required

**Additional Ad-hoc duties**:

- To assist at any special functions, some of which may occur outside working hours
- To report any customer complaints or compliments and take some remedial action if possible
- To report immediately any incidents of accident, fire, theft, loss, damage, unfit food or other irregularities and take such action as may be deemed appropriate or possible
- To attend meetings and training courses as may be necessary
- To provide cover in other areas during periods of holidays and sickness as directed by the head chef/dining room supervisor or other appropriate Manager

PERSON SPECIFICATION

**SKILLS AND KNOWLEDGE**

The applicant _**MUST**_ have:

- Effective communication skills
- Strong customer service skills
- Ability to work quickly but efficiently and keep calm whilst under pressure
- Ability to work well in a team
- Ability to adhere to all health and safety practices

**QUALIFICATIONS AND TRAINING**

It is _**DESIRABLE**_that the applicant has:

- Catering qualification
- Food hygiene certificate
- GCSE or equivalent in English Language

**EXPERIENCE**

It is _**DESIRABLE **_that the applicant has:

- Previous experience of working in a kitchen
- Previous food handling experience

**PERSONAL**

The applicant _**MUST**_have:

- A flexible approach to work and a willingness to undertake a variety of different tasks
- Good personal organisation
- Enthusiasm and a positive outlook
- High levels of personal hygiene
- An enhanced DBS disclosure form completed and submitted by Malvern St James prior to appointment
- Satisfactory reference checks

Work remotely
- No

**Job Types**: Part-time, Zero hours contract

**Salary**: £7.49-£10.42 per hour

Schedule:

- Weekends only

Work Location: In person