Technical Quality Associate

6 months ago

Birmingham, United Kingdom Claire's Full time

The Technical Quality Assurance Associate - Global will contribute to the effectiveness of the Global Quality Team whose primary function is to ensure products that Claire’s/Icing’s sell in North America and Europe are safe, comply with the law and are of a satisfactory quality to be sold. The role will work with buyers and suppliers to ensure this. Through monitoring and keeping up to date on all legal changes and developments in EU/NA and ensuring such changes are communicated to all affected parts of the business and suppliers.

The Technical Quality Assurance Associate - Global must ensure that the products identified and purchased by Buying meet all the legal requirements for the areas where they are being purchased for, to ensure the sale will not result in legal action by the regulatory authorities, Intellectual Property action by the IP holder and that customers are satisfied with their purchases.

The core areas of responsibility are;
- Ensuring products are tested/documentation obtained so that the product is safe and can be sold
- Providing training on legal requirements to Buyers/Suppliers/RSI as required
- Order approval on PEMS in EU
- Provide legal advice to Buyers and other personnel when required
- Work with suppliers to improve quality standards and compliance
- Monitoring and producing legal updates to the team
- Provide supporting and assisting the NA based quality function.
- Assist Global Quality Assurance Chemical Manager to ensure all cosmetics are registered as legally required in EU & Canada
- Support and liaise with Enforcement Authorities in EU/NA on criminal infringement/compliance issues including Intellectual Property
- Support and liaise with IP solicitors over alleged breaches of Trademark/copyright holders rights
- Provide induction training where required to Regional and District Managers
- Assist with the production of Global Standards for Claire’s products
- Provide product assessments including solutions to identified issues where possible
- Arrange or ensure the appropriate testing has been carried out for each line ordered by EU/NA
- Liaise with Buyers/Distribution Centre/Suppliers on Quality Control legal and quality issues and make appropriate suggestions
- Maintenance and training of XRF unit
- Ensure where appropriate SKUs are sent for testing in the UK in an expedient manner.
- Assist with identification of appropriate laboratories for NA backdoor testing

What are we looking for?

To be considered for this role we are keen to speak to people with the following skills and experience:

- Demonstrable experience of working in a similar role; either within a Test House, a global Retail business environment or in an Advisory capacity for a legal consultancy
- Experience of working within the legal system in the EU/NA - especially in relation to prosecuting or defending cases
- Educated to degree level or equivalent in Law or Chemistry, or role-specific qualification or the equivalent job experience
- Experience of a Retail Environment
- Working knowledge of European/North American product law /standards
- Intermediate to Advanced Excel and general Microsoft Office skills; able to use/produce macros and pivot tables

Desirable
- Fluent in a European language (preferably French, Spanish or German)

Claire's is an equal opportunity/ affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

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