Practice Receptionist and Administrator

5 months ago


London, United Kingdom Elm Lodge Surgery Full time

**Job title**: Practice Receptionist and Administrator Reports to: Practice Manager Accountable to: Practice Manager Hours: 20 per week Summary: To work as part of our team to provide an excellent patient experience. This will include: Receiving, assisting and directing patients in accessing the appropriate services in a courteous, efficient and effective way. Projecting a positive, caring and friendly image to patients and other visitors, in person and on the telephone. Provide assistance to the clinical and administrative team to ensure the smooth running of the surgery.

Personal/professional development The post holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Security The post holder should follow the practice locking-up protocol to ensure the security of the premises



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