London - Customer Care Agent (M/F/d)

3 weeks ago

West London, United Kingdom Roadsurfer Full time

**Why roadsurfer?**

**TEAMSPIRIT & TEAMEVENTS**: Look forward to a collegial atmosphere with flat hierarchies, lots of fun and great team spirit as well as regular team events such as joint barbecues or simply an after-work drink at your station.
**CAMPER BUDGET**: You get a free rental for our campers so you can experience the #happyroadsurfing lifestyle for yourself.
**DISCOUNTS**: Take advantage of our corporate benefits platform and Family & Friends discounts.

**The role - your passion**
- You lend a hand and take over the **exterior and interior cleaning** of our campers
- You **explain and hand over** our campers to the customers
- You **put a smile on our customers' faces** when they pick up and return their camper and make their roadsurfer journey unforgettable
- You **manage the payment processes **and check in rental payments and collect security deposits
- You **support our station team** with all daily tasks and make sure that our #happyroadsurfers leave the yard happy

**What you need to surf the wave with us**
- You are absolutely hands-on and lend a hand at all times
- Experience in dealing with customers
- Class B driving license
- Very good knowledge of English

**Ready to surf?**

**ABOUT #ROADSURFER**

As a #roadsurfer you are part of an open, fast-growing team with ambitious goals and a great team spirit. We stick together and combine a brutal hands-on mentality with fun at work It means shaping the future of outdoor travel and building an ecosystem for sustainable outdoor travel. We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales - a platform where you can discover and book unique camping spots. But that’s only the beginning. We are growing fast, so hop on board and join us on our journey. We’re looking for motivated and passionate people whose hearts beat for campers. Wanna spread the roadsurfer spirit across the globe with us?

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