Homeless Support Worker

4 weeks ago


Milton Keynes, United Kingdom NFP People Limited Full time

**Homeless Support Worker**

We are looking for a Homeless Support Worker to provide support to individuals to help them on their path to resolve their homelessness. You will be making a real difference in this role.

**Position**: Homeless Support Worker

**Location**: Milton Keynes

**Contract**: Permanent

**Salary**: £13.50 per hour

**Benefits**: Pension and 36 days holiday including Public Holidays.

**About the role**:
The Homeless Support Worker will be a member of the Support Team and will be required to provide support and encouragement to guests in order to help resolve their homelessness. Once initial housing solutions have been found, continue to provide ongoing support to maintain tenancies and general well-being.

**Key responsibilities will include**:

- Undertake day to day procedures to ensure the smooth and safe operation of the organisation in line with the charity’s ethos, policies, and direction of the Support Manager
- Ensure safeguarding policies are clearly understood and record and report any breaches or concerns
- Carry out onboarding, induction, and de-boarding processes
- Regularly meet with guests to discuss their needs and provide appropriate support and signposting in line with policies and procedures
- Maintain and monitor electronic and other records and ensure they are accurate and up to date and prepare weekly and ad hoc reports
- Undertake ad hoc administrative tasks
- Assist the Support Manager to schedule and oversee maintenance and repair of on-site facilities
- Ensure Health & Safety, Fire and Food Hygiene Regulations are fully understood and adhered to
- Assess risk and respond to medical and other emergencies immediately
- Report to the Support Manager and, where appropriate, third parties, unacceptable or worrisome behaviour or conditions (medical, psychological, emotional, or otherwise) observed in guests

**About you**:
For the Homeless Support Worker position, it’s essential that you have excellent communication skills, are well-organised, and have enhanced levels of skill and experience to provide effective support. You will be prepared to undertake an enhanced DBS check.

To perform well in this role, you’ll need:

- A good understanding of the complex needs of homeless individuals
- Understanding of risk assessment, planned support and SMART goal setting
- Understanding of a person-centred outcomes-based delivery service
- Knowledge of housing regulation and welfare benefits
- Ability to deal promptly with and effectively react to challenging situations

**About the organisation**:
The organisation is a small Milton Keynes based charity which provides a temporary home and extensive person-centric support to single people experiencing homelessness, with the aim of providing a sustainable, long-term solution.

Originally based on a double-decker bus (hence the name), the charity now has a unique nine bedroom facility in Stantonbury, Milton Keynes and three “move-on” houses elsewhere in the city, providing a further twelve rooms. The level of ongoing support offered to guests is delivering long-term success and preventing the well-known “revolving door of homelessness”.

You may also have experience in areas such as Homeless Recovery Worker, Peer Support, Resettlement Worker, Homelessness, Homeless Project Manager, Homeless Caseworker, Project Coordinator Homelessness, Resettlement Caseworker, Housing Support, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation


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