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Bar Supervisor

1 month ago

Sutton Coldfield, United Kingdom Sutton Coldfield Recreational Trust Full time

Overview:
The Bar Supervisor will be responsible for managing the Bar and the bar team as required. The key aim is to provide club members and their guests with a consistently good experience by achieving and maintaining excellent standards of cleanliness and hospitality.

The Bar Supervisor responds to the Bar and Events Manager who will expect the appointee to be:
- familiar with the needs and responsibilities linked to a role within the hospitality sector (managing the Club bar), covering both etiquette relative to customers and the practical aspects of operating a bar.
- committed to achieving high standards of service, cleanliness, and hygiene
- punctual, reliable, and trustworthy.
- proactive, well organised and able to manage his/her working time efficiently and effectively.
- comfortable in dealing with subordinates and customers should disputes arise.
- have a practical approach to dealing/solving problems.
- comfortable in dealing with computer associated items. (Training provided on software systems)

**Job Specification (Key duties and responsibilities)**
- Ensure that staff are smart and presentable and able to engage well with customers.
- Work with other staff in serving customers, this is a hands on role with overall responsibility for the bar while on shift.
- Ensure the staff are knowledgeable about the product range available, and the appropriate pricing.
- Ensure that all staff fully understand their obligations under licensing regulations.
- Ensure security measures such as closing and locking doors and windows as well as setting the alarms are understood and performed.
- Adhere to the Club’s fire safety procedures. (Training provided)
- Adhere to the Club’s established accounting procedures.
- Clean lines from the cellar when requested by Bar Manager.
- Respond promptly to concerns raised by Club Members or their guests. Ensure that all issues are dealt with, and they are recorded for review by the Bar and Events manager.
- Maintain accurate records of any incident or accident in the event of a claim being made against the Club/Trust. Whilst on shift and pass the information on to the bar manager.

**Job Type**: Part-time

Pay: £12.00 per hour

Expected hours: 6 - 10 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

**Experience**:

- Supervising experience: 1 year (required)
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (preferred)
- Hospitality: 1 year (required)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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