Shift Supervisor

7 months ago

Sutton Coldfield, United Kingdom Patty Freaks Sutton Full time

Overview:
We are seeking a highly motivated and experienced Shift Supervisor to join our team. As a Shift Supervisor, you will be responsible for overseeing the daily operations of our restaurant and ensuring exceptional customer service. If you have a passion for the culinary industry, strong leadership skills, and thrive in a fast-paced environment, we want to hear from you.

**Duties**:

- Manage and supervise the bar and dining area during assigned shifts
- Ensure all food/drinks production and service meet quality standards
- Train and mentor staff on proper food handling, safety procedures, and customer service
- Monitor inventory levels and place orders as needed
- Handle customer inquiries, complaints, and resolve any issues that arise
- Maintain cleanliness and organization of the restaurant
- Collaborate with the management team to develop strategies for improving operations and profitability

**Experience**:

- Previous experience in a supervisory role in the hospitality or restaurant industry
- Strong knowledge of bar operations and food production
- Excellent leadership skills with the ability to motivate and inspire a team
- Exceptional customer service skills with a focus on creating a positive dining experience
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Knowledge of health and safety regulations

**Skills**:

- Bar management
- Culinary expertise
- Supervising staff
- Strong leadership abilities
- Excellent communication skills
- Problem-solving skills

**Job Types**: Full-time, Part-time

Pay: £10.00-£12.00 per hour

Expected hours: 20 - 45 per week

**Benefits**:

- Company pension
- Employee discount

Schedule:

- Every weekend
- Monday to Friday

**Experience**:

- Supervising experience: 1 year (required)
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (required)
- Hospitality: 1 year (required)
- Customer service: 1 year (required)
- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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