Front of House Supervisor

3 months ago


Forres, United Kingdom Ramnee Hotel Full time

'''Overview:
We are seeking a highly organized and experienced Front of House Manager and/or team members to join our team. As the Front of House Manager, you will be responsible for overseeing the daily operations of our restaurant and ensuring excellent customer service. If you have a passion for the hospitality industry and possess strong leadership skills, we want to hear from you If you want some extra hospitality hours to fit around college or other commitments, we also would love to hear from you.

Manager Duties:

- Manage and supervise all front of house staff, including servers, hosts/hostesses, and bartenders
- Handle customer inquiries, complaints, and special requests in a professional manner

Team Duties:

- Assist with food preparation and bartending when necessary
- Monitor and maintain cleanliness and organization of the dining area, bar, and restrooms

Manager Skills:

- Strong leadership abilities with proven experience in team management
- Excellent communication skills to effectively interact with customers, staff, and vendors
- Previous experience in a supervisory role within a hotel or restaurant setting is preferred

Team Skills:

- Ability to remain calm under pressure and handle difficult situations with professionalism
- Exceptional organizational skills to manage multiple tasks simultaneously

**Job Types**: Full-time, Part-time

**Salary**: £7.50-£11.00 per hour

Expected hours: 15 - 25 per week

**Benefits**:

- Bereavement leave
- Company pension
- Discounted or free food
- Employee discount
- Flexitime

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person

Reference ID: FoH-March


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