Property Compliance Officer

2 weeks ago


Cardiff, United Kingdom CPS Homes Full time

**Property Compliance Officer - £30-35k per annum**

Join the local property market leader in an exciting new role as Customer Service and Compliance Officer. We’re seeking an individual who has a strong eye-for-detail and a thirst for knowledge to join our dedicated compliance team, supporting our Compliance Manager in ensuring all regulatory compliance obligations are met within all aspects and levels of the business.

**Key responsibilities include, but are not limited to**:

- Gaining and maintaining current knowledge of the Renting Homes (Wales) Act 2016 and other associated compliance-related legislation
- Handling day-to-day queries regarding property compliance, communicating your knowledge and understanding to customers in an easy-to-understand way
- Preparation of reports for senior management as required

**About you**
- A thirst for knowledge on property-related matters (comprehensive experience of working within the property industry is ideal, but not essential)
- Strong customer service skills, attention to detail, due diligence and investigative skills
- Though not essential, an understanding of the landlord law and the current lettings industry landscape would be highly advantageous for your success in this role

**Our company**

Formed over twenty years ago, CPS Homes has grown to become Cardiff’s biggest estate and lettings agent. Our lettings team are fast-moving and efficient in our care of both contract-holders (tenants) and landlords; securing homes for thousands of occupants each year.

Supported by Welsh lettings expert and Director of Operations, Nikki Lewis, we’ve established ourselves as being of the curve when it comes to the Renting Homes (Wales) Act, taking a proactive, unique and innovative approach as the only local agent with a dedicated compliance team on board, ensuring our landlord clients are fully supported with specialist advice communicated to them on a regular basis.

Investing in our people is a huge part of our ethos and every single person we recruit is proactively encouraged to grow within the business. We’re small enough to notice you excel, but big enough to allow you to develop through promotions, funded qualifications and regular pay reviews. We also promote a friendly, supportive working environment and strong colleague relationships, with regular staff socials to keep morale high.

**Headline terms**
- Salary: £30-35k
- Hours: TBC
- Holiday allowance: 28 days per year, including bank holidays
- Location: Woodville Road, Cathays

**Job Types**: Full-time, Permanent

**Salary**: £30,000.00-£35,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- Property Management: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: One location


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