Compliance Officer

3 weeks ago

Cardiff, United Kingdom Cardiff University Full time

To support the University by providing advice and guidance on legal and regulatory compliance in the following areas:
- Welsh Language legislation,
- Equality, Diversity and Inclusion
- Other compliance areas as and when required.

**Duties and Responsibilities**

**Key Duties**
- Provide professional advice and guidance on a range of processes and procedures to internal and external customers, using judgement and creativity to suggest the most appropriate course of action, and ensuring complex and conceptual issues are understood
- Investigate and analyse specific issues within your area of specialism, providing statistics and creating recommendation reports as required
- Ensure compliance with legal and regulatory requirements, University policies, procedures, and codes as appropriate
- Ensure that the provision of specialist advice is delivered to the University, proactively changing the delivery according to customer requirements
- Ensure an effective and appropriate system is in place to log, record actions and close each enquiry
- Collaborate with others in order to make recommendations for developments of established processes and procedures
- Establish working relationships with key contacts, developing appropriate communication links with the University’s Schools, Departments and outside bodies as required
- Create specific working groups from colleagues across the University to achieve Departmental objectives
- Develop and deliver training and guidance within your areas of specialism
- Undertake a variety of administrative duties to support the department

**General Duties**
- Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties
- Abide by all University policies
- Perform other duties occasionally which are not included above, but which will be consistent with the role

**Person Specification**

**Essential Criteria**

**Qualifications and Education**

1. Degree/NVQ 4 or equivalent professional membership/experience of legal and regulatory compliance in an advisory role
- **Knowledge, Skills and Experience**

2. Substantial experience of working within at least one or more specialist disciplines (Welsh language legislation or Equality and Diversity)
- 3. Able to demonstrate professional knowledge within areas of specialist discipline(s) to give advice and guidance to internal and external customers
- 4. Ability to set up standard office systems and procedures and make improvements as appropriate
- **Customer Service, Communication and Team Working**

5. Ability to communicate conceptually detailed and complex information effectively and professionally with a wide range of people
- 6. Evidence of ability to explore customers’ needs and adapt the service accordingly to ensure a quality service is delivered
- **Planning, Analysis and Problem solving**

7. Evidence of ability to solve expansive problems using initiative and creativity, identifying and proposing practical solutions and resolving problems with range of potential outcomes
- 8. Evidence of demonstrable knowledge of key advances within areas of specialist discipline(s)
- 9. Evidence of ability to work unsupervised to deadlines, planning and setting priorities for own work and that of others and monitoring progress.
- **Other**

10. A willingness to undertake further training and development and fluency in Welsh, written and oral
- **Desirable Criteria**

1. Experience of working in a Higher Education environment**Additional Information**
- Individuals will be given the opportunity to continuously develop in their roles, so that they can experience a greater range of activities and can bring new ideas and initiatives to functions within their teams. Cross functional working is required so that customers experience an effective and efficient service, enhancing the reputation and output of the service.
- While undertaking your role, you will be expected to take responsibility for delivering your objectives, contributing to team and departmental objectives and building relationships with other teams. You will demonstrate high standards and will expect team members to work to the best of their ability, by giving feedback and managing performance.
- You will communicate openly, engendering a culture of trust, respect and a team that puts the customer at the centre of everything that we do.

**Salary Range Min.**
- 32,332

**Salary Range Max.**
- 34,980

**Job Category**
- Business / Strategic Management

**Grade**
- Grade 5

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