Personal Lines Manager
4 weeks ago
Job: Personal Lines Manager
**Salary**: £30,000
Location: Essex
Overall objectives:
The role has responsibility for generating revenue and developing the profitability of the business whilst ensuring full FCA compliance in all aspects of personal lines insurance. Ensuring a quality service is provided to all clients in accordance with theirneeds and requirements.
Main Duties:
- Ensure accuracy, efficiency and professionalism when dealing with both client and insurer in all aspects of New business, renewals, MTAs, and Queries
- Advising clients on existing products in accordance with their needs
- Ensure bad debt queries are dealt with efficiently and in line with company procedure.
- Ensure all business activity fully complies with FCA regulation and company procedures
- Handle any complaints in accordance with company procedures and regulatory requirements.
- Conduct learning, training and assessment exercises in accordance with the individual T&C scheme applicable to you. Identify further areas for own development as required.
- Achieve and maintain a high level of customer service and promote exceptional customer care
- Develop and maintain a professional working relationship with all clients
- Actively secure renewal business by re-broking existing business
- Promote and increase the use of in house premium finance, from insurer schemes.
- Be aware of the contents of the company's Compliance Manual and ensure a full understanding of the following chapters, as a direct relation to the role.
- Ensure full compliance to the procedures contained within the Manual
- Ensure compliance to the company's employment policies and procedures
- Develop and maintain effective and valuable relationships with insurers and underwriters for the benefit of the company and its clients.
Key Skills and Requirements:
- Knowledge of most Personal Lines insurance
- Experience managing or supervising staff
- Building strong relationships with e.g. clients, insurers etc
- I.T. skills including use of an insurance IT system and Microsoft products
REF: 8940
MW Appointments is acting as an Employment Agency in relation to this vacancy.
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