Clothing and Home Customer Assistant

4 days ago


Biggleswade, United Kingdom Marks & Spencer Full time

**Contract Type: Fixed Term**
**Contracted Hours: 30**
**Work Pattern:

- **
**6th: Mon 1400-2200 Tues 11-1900 Fri 11-1900 Sat 1400-2200**
**13th: Sun 10-1800 Mon 14-2200 Tues 11-1900 Fri 11-1900**
**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve
**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices
**Key Capabilities**
- Understands how M&S operates,it’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection
**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles
**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG



  • Biggleswade, United Kingdom Customer Service and Call Centres Full time

    **Job Title**: Customer Service Advisor **Salary**: £11 per hour **Location**: Biggleswade **Contract**: Temporary to Permanent **Hours**: Friday to Monday 9am-5pm **COMPANY PROFILE**: If you are looking a full time, fast paced customer service role we currently hiring on behalf of our client in Biggleswade. This role has become available due to...


  • Biggleswade, United Kingdom Customer Service and Call Centres Full time

    Job Title: Customer Service Advisor **Salary**: £11.00 per hour Location: Biggleswade Contract: Temporary to Permanent, Hours: Friday to Monday (8.00 - 5.30 pm) Company Profile: This company are going from strength to strength and are busier than ever. They provide a friendly, welcoming team who are all there to create a great working environment...


  • Biggleswade, United Kingdom Customer Service and Call Centres Full time

    **Job Title**: Customer Service Administrator **Salary**: £11 per hour - £26k per annum once perm **Location**: Biggleswade **Contract**: Temporary to Permanent **Hours**: Friday, Saturday, Sunday and Monday 8am - 5.30pm **COMPANY PROFILE**: If you are looking a full time, fast paced customer service role we currently hiring on behalf of our client in...

  • Housekeeping Assistant

    8 months ago


    Biggleswade, United Kingdom Penrose Care Home Full time

    We can offer flexible hours to suit you, as well as meals on duty, competitive pay, overtime at time and a half, uniform, onsite car parking, and great development opportunities. To find out more get in touch for an informal, no-obligation chat. We are looking for customer-focused individuals to join our team as Housekeeping Assistants on a part-time basis...


  • Biggleswade, United Kingdom Customer Service and Call Centres Full time

    Job Title: Administration Assistant **Salary**: £10.00 per hour Location: Biggleswade Contract: Temporary to Permanent, Hours: Friday to Monday (8.00 - 5.30 pm) Company Profile: This company are going from strength to strength and are busier than ever. They provide a friendly, welcoming team who are all there to create a great working environment...

  • Care Assistant

    6 months ago


    Biggleswade, United Kingdom Penrose Court Care Home Full time

    Penrose Court Care Home is looking to appoint a Care Assistant. (BANK) - Day and nightshift available._ Our beautifully developed care home, situated in Biggleswade, offers exceptional levels of Respite, Residential, Nursing & Dementia Care for up to 65 residents. As Care Assistant, your main responsibility will be to provide personal care for each...

  • Care Assistant

    7 months ago


    Biggleswade, United Kingdom Penrose Court Care Home Full time

    Penrose Court Care Home is looking to appoint a Care Assistant. _(Dayshift)_ Our beautifully developed care home, situated in Biggleswade, offers exceptional levels of Respite, Residential, Nursing & Dementia Care for up to 65 residents. As Care Assistant your main responsibility will be to provide personal care for each resident, attending to their needs...


  • Biggleswade, Central Bedfordshire, United Kingdom Penrose Court Care Home Full time

    Residential Care Assistant - Housekeeping Job DescriptionWe are seeking a dedicated Residential Care Assistant - Housekeeping to join our team at Penrose Court Care Home in Biggleswade. This is an exciting opportunity for someone who is passionate about delivering exceptional care and support to our residents.About the Role:Assist with daily tasks such as...

  • Care Assistant

    2 months ago


    Biggleswade, United Kingdom Penrose Court Care Home Full time

    Care Assistant Care and Support - Penrose Court Care Home Contract: Full Time Salary: £11.44 Per Hour Shift Type: Days & Nights Available Contracted hours: Situated in the residential area of Kings Reach in the market town of Biggleswade, our private, luxury care home offers several types of care for up to 65 residents. At...

  • Home Receptionist

    7 months ago


    Biggleswade, United Kingdom Quantum Care Full time

    **Care Home Receptionist** **Full Time** Quantum Care is a not for profit company providing high quality care services for over 2000 older people in Hertfordshire, Bedfordshire and Essex. We need the right people to join us and provide the best possible care to our residents, offering support, maintaining dignity and assisting them to enjoy every day...

  • Home Receptionist

    7 months ago


    Biggleswade, United Kingdom Quantum Care Full time

    **Care Home Receptionist** **Full-Time Hours - Including alternate weekends** Quantum Care is a not for profit company providing high quality care services for over 2000 older people in Hertfordshire, Bedfordshire and Essex. We need the right people to join us and provide the best possible care to our residents, offering support, maintaining dignity and...

  • Senior Care Assistant

    7 months ago


    Biggleswade, United Kingdom Penrose Court Care Home Full time

    Penrose Court is looking to appoint a Senior Care Assistant. (Dayshift) Our beautifully developed care home, situated in Biggleswade, offers exceptional levels of Respite, Residential, Nursing & Dementia Care for up to 65 residents. **Senior Care Assistant Contract** £12.44 per hour Contracted to 44-hours per week Pension 5.6 weeks annual leave Paid...

  • Senior Care Assistant

    7 months ago


    Biggleswade, United Kingdom Penrose Court Care Home Full time

    Penrose Court is looking to appoint a Senior Care Assistant. (Nightshift) Our beautifully developed care home, situated in Biggleswade, offers exceptional levels of Respite, Residential, Nursing & Dementia Care for up to 65 residents. **Senior Care Assistant Contract** £12.44 per hour Contracted to 33 / 44-hours per week Pension 5.6 weeks annual...


  • Biggleswade, United Kingdom Wilko Full time

    **Customer Service Assistant L1**: - Hourly Rate - ** 10.00** - Location - ** Biggleswade** - Contract Type - ** Permanent** - Hours / Specific Hours - ** / Available between 6am and 10am Mon-Sat work 4 x4hr shifts** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get...

  • Senior Care Assistant

    4 weeks ago


    Biggleswade, United Kingdom Penrose Court Care Home Full time

    Senior Care Assistant (Nightshift) Care and Support - Penrose Court Care Home Contract: Full Time Salary: £12.44 Per Hour Shift Type: Nightshift Contracted hours: Situated in the residential area of Kings Reach in the market town of Biggleswade, our private, luxury care home offers several types of care for up to 65 residents.As Senior Care Assistant,...


  • Biggleswade, United Kingdom Wilkinson Hardware Stores Full time

    Hourly Rate** 8.46-9.00 **Location** Biggleswade **Contract Type** Permanent **Contracted Hours **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and get hands-on too. That’s why they come to our stores for help with all the everyday stuff that makes their...

  • Care Assistant

    7 months ago


    Biggleswade, United Kingdom Helping Hands Home Care Full time

    Location: Letchworth Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home. We don’t require you to have any previous care experience. All we need from you is a **full UK driving license** with access to **your own car** and the desire to care for others,...

  • Senior Care Assistant

    2 months ago


    Biggleswade, United Kingdom Penrose Court Care Home Full time

    Senior Care Assistant (Nightshift) Care and Support - Penrose Court Care Home Contract: Full Time Salary: £12.44 Per Hour Shift Type: Nightshift Contracted hours: Situated in the residential area of Kings Reach in the market town of Biggleswade, our private, luxury care home offers several types of care for up to 65 residents....


  • Biggleswade, Central Bedfordshire, United Kingdom ENGINEERINGUK Full time

    Job DescriptionWe are seeking a highly skilled and experienced individual to join our team as a Clothing and Home Team Manager in Biggleswade. This is a fantastic opportunity for someone who wants to lead a team, drive sales, and improve customer service.About the Role:Lead a team to deliver excellent customer service and KPIs across the store.Implement the...

  • Kitchen Assistant

    7 months ago


    Biggleswade, United Kingdom Penrose Court Care Home Full time

    Penrose Court Care Home is looking to recruit a Kitchen Assistant. As Kitchen Assistant, you will assist in the preparation and delivery of high-quality food and beverages whilst maintaining a clean and safe environment suitable for its production. **Kitchen Assistant Contract** £11.44 per hour Contracted to 30 hours per week Uniform provided 5.6...