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Transport Administrator

3 months ago

Coalville, United Kingdom Roberts Travel Group Full time

**Roberts Travel Group**

**Provider of passenger transport services, UK and European holidays, private hires, school services and executive travel.**

**Mission-** **Keeping our customers at the heart of our business, by always exceeding expectations.**

**Vision-** **Through the pursuit of excellence, we will be the best in what we do. Driven to go the extra mile because of our dedication to our customers.**

**Key areas of the role**:

- Accurately administer all aspects of the bus pass provision from the initial enquiry to payment set up, pass production and distribution.
- Accurately update the School Transport database
- Phone answering and message taking.
- Administering changes to the services published on the website.
- Administering app messaging as and when required
- Run reports for recurring payments to make sure passes are still valid.
- Assist with the compiling of timetables as and when required
- Any other additional duties commensurate with the post as requested by your line Manager

**Target, Results and Objectives**

v Individual and team Targets and KPI’s will set by your line Manager and Transport Manager and will be reviewed in line with the job description.

v Respond to all enquiries within a reasonable timeframe

**Job Type**: Permanent, Full time but will consider part time applicants.

**Salary**: £23,000 - £25,000

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£25,000.00 per year

**Benefits**:

- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 2 years (preferred)
- Administrative experience: 2 years (preferred)

Work Location: In person

Application deadline: 07/06/2024