Customer Service Advisor
2 weeks ago
The Industrial Work Solutions are currently looking for a Customer Service Advisor to work for one of their major clients within the manufacturing sector. The role is office based at the companies site at Holme, Cumbria
**The main duties and responsibilities of the role are**
- Handling both inbound and outbound calls
- Follow up order calls and marketing activity,
- Responding to customer enquiries via the company shared mailbox,
- Using the company website to support with spares requests,
- Order entry using internal systems,
- Order tracking and updates,
- General administration
- AOB as required
- Previous experience working in a fast paced environment or call centre
- Work under pressure
- Prioritise their workload
- Manage their daily / weekly tasks effectively and effeciently
- Excellent communication skills - both written and verbal
**Working Hours**
- Monday - Thursday 8:30am - 5pm with a 30 minute lunch
- Friday 8:30am - 1:00pm
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Reference ID: CH KCSA
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