Customer Relations Advisor

6 months ago

Brighton, United Kingdom Bluecrest Wellness Full time

**An organisation with a strong purpose, vision and goal - we're all about living health confident.**

**Position**:
**Customer Relations Advisor (Inbound)**

**£21,040.50 Per Year + Uncapped Commission**

**Worthing, West Sussex - Hybrid**

**Full time or Part Time, Permanent
Are you confident, target driven, enthusiastic, resilient, and self-motivated to succeed? Is providing outstanding customer service important to you - ensuring our customers come back to us time after time? These are just some of skills required to succeed, deliver the best outcomes for our customers and in return earn yourself some uncapped commission

**The role itself is relatively simple**

***

As one of our Customer Relations Advisors, your key focus will be managing incoming enquiries from our valued existing and prospective customers. You’ll play a pivotal role in acquiring new customers and ensuring the retention of our current ones, serving as the frontline of our company.

This role offers a unique blend of sales and service responsibilities, providing an exciting opportunity to engage with customers on multiple levels. Your primary responsibilities will include engaging with customers, providing them with support and offer expert advice to meet their needs.

**Why our employees in this role love working with us..
- Competitive salary of £21,040.50 per year (pro rata for part time hours)
- Uncapped commission and bonus structure
- Matched company pension (up to 5% or up to capped amount)
- Four free Health Assessments per year which can be used by yourself, family or friends, plus a further 50% off any additional tests for employees after probation
- Life Insurance
- Access to a GP for 12 months following your own health assessment
- 23 days annual leave - rising to 25 days after 1 years’ service, and rising 1-day for every year up to 28 days, plus bank holidays (pro rata for part time employees)
- Company sick pay scheme after probation
- Employee referral bonus scheme (Up to £1,000)
- Yearly allowance of £130 to use to make working from home more comfortable (can be used for desk/chair/notebooks/other relevant as needed)
- A comprehensive Employee Assistance Programme which provides access for you and any dependants to counselling services. Additionally, there are gym membership discounts and other rewards, like health lifestyle advice.
- Enhanced family leave after a qualifying period
- All equipment, such as laptop, headset etc. provided by the business.
- Cycle to Work Scheme
- Employee Charity Sponsorship Scheme
- Discounted Gym Membership

**The hours**
- Up to 37.5 hours per week, as determined by allocated rota
- Shift Patterns: Operational days between Monday - Sunday
- Our operational hours are from 08:00 - 20:00

**Requirements**:
**What we'd like you to have**

***
- Essential: Previous experience in inbound telephone sales or service
- Ability to work in a fast-paced environment
- Excellent verbal communication skills, with the ability to engage and build rapport.
- Strong persuasive and negotiation skills to confidently sell products.
- High level of self-motivation to work independently and achieve/exceed KPIs
- Great attention to detail
- Have a positive attitude and willingness to learn, with an appetite to strive for excellence.
- Ability to work within a hybrid role with around an 80/20 split between home and our head office.

**Other information**:
**The next steps**

**Equal Opportunities**

Bluecrest Wellness is a proud promoter of the Equality Act 2010. We believe in fair treatment of all our employees and commit to promoting diversity in our employment practices. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status or genetic information.

We base all our employment decisions on merit, job requirements and organisational needs.

Our mission at Bluecrest is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.

**Other Info**

**_

**_
We kindly ask recruitment agencies to refrain from making contact with us._**

**_
Any personal information you share with us will be treated in line with our company Privacy Policy._

  • Customer Service Advisor

    2 months ago

    Brighton, United Kingdom CV-Library Full time

    Seeking a dedicated Customer Service Advisor to join the Insurance team. The successful candidate will handle customer queries and provide exceptional service in a professional manner. Client Details This company is a leading player in the insurance sector with over 3,000 employees. Based in Brighton, they are committed to delivering top-tier services to...

  • Customer Service Advisor

    1 month ago

    Brighton, United Kingdom Page Personnel Full time

    Seeking a dedicated Customer Service Advisor to join the Insurance team. The successful candidate will handle customer queries and provide exceptional service in a professional manner.Client DetailsThis company is a leading player in the insurance sector with over 3,000 employees. Based in Brighton, they are committed to delivering top-tier services to their...

  • Customer Service Advisor

    5 months ago

    Brighton, United Kingdom Barclays Full time

    **Customer Service Advisor** **Brighton** **Salary - £25,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...

  • Customer Services Advisor

    5 months ago

    Brighton, United Kingdom RX Plus Facilities Full time

    **Join Our Team as a Customer Services Advisor (Temporary Position)**: Are you a talented individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and enjoy helping others with their inquiries and concerns? If so, we have the perfect opportunity for you! Mitie Group Ltd is seeking a Customer Services...

  • Technical Customer Advisor

    4 weeks ago

    Brighton, United Kingdom CV-Library Full time

    Our client, a leading B Corporation employer, are looking for a Technical Customer Advisor to join their growing team. This is an exciting opportunity to work within a small friendly team who encourage inhouse development and career progression. You will be adaptable, with excellent communication skills and a background working in a corporate environment...

  • Technical Customer Advisor

    1 week ago

    Brighton, United Kingdom Brook Street Full time

    Our client, a leading B Corporation employer, are looking for a Technical Customer Advisor to join their growing team.This is an exciting opportunity to work within a small friendly team who encourage inhouse development and career progression.You will be adaptable, with excellent communication skills and a background working in a corporate environment...

  • Technical Customer Advisor

    1 month ago

    Brighton, United Kingdom Brook Street NMR Full time

    Our client, a leading B Corporation employer, are looking for a Technical Customer Advisor to join their growing team.This is an exciting opportunity to work within a small friendly team who encourage inhouse development and career progression.You will be adaptable, with excellent communication skills and a background working in a corporate environment...

  • Customer Service Advisor

    1 month ago

    Brighton, United Kingdom CV-Library Full time

    Our client is looking for a motivated Customer Service Advisor to join their multilingual team in central Brighton. You'll handle guarantee of payments, validate cover with insurers, and support case managers. This is a chance to make a positive impact in a fast-paced, innovative environment. Join a forward-thinking team that values innovation,...

  • Technical Customer Relations Specialist

    7 days ago

    Brighton, Brighton and Hove, United Kingdom Brook Street UK Full time

    Company OverviewOur client, a leading employer in the UK, is a B Corporation that prioritizes its employees' growth and development.Estimated Salary: £35,000 - £45,000 per annumJob DescriptionWe are seeking a skilled Technical Customer Advisor to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional...

  • Inbound Customer Service Advisor

    5 months ago

    Brighton, United Kingdom The Recruitment Lab Full time

    **Inbound Customer Service Advisor** Our client is currently seeking a Customer Service Advisor to join their inbound customer services team. **Salary**: From £10.90 per hour **Benefits**: - Company pension Schedule: - Day shift Work Location: In person

  • Customer Services Advisor

    5 months ago

    Brighton, United Kingdom Nuffield Health Full time

    HEAD OFFICE Customer Services Advisor **Customer Services Advisor** Brighton Hospital | Sales and Business Development | Permanent Contract | Full Time Up to £26,000.00 per annum depending on experience 37.5 hours per week Our Sales and Services department currently have an opportunity for a Customer Services Advisor. Continue your journey with us...

  • Inbound Customer Service Advisor

    5 months ago

    Brighton, United Kingdom The Recruitment Lab Full time

    **Inbound Customer Service Advisor** Our client is currently seeking a Customer Service Advisor to join their inbound customer services team. **Job Types**: Full-time, Permanent **Salary**: From £10.90 per hour Schedule: - Day shift Ability to commute/relocate: - Brighton, East Sussex: reliably commute or plan to relocate before starting work...

  • Customer Experience Advisor

    2 months ago

    Brighton, Brighton and Hove, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Brighton, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...

  • Inbound Customer Service Advisor

    5 months ago

    Brighton, United Kingdom The Recruitment Lab Full time

    **Inbound Customer Service Advisor** Our client is currently seeking a Customer Service Advisor to join their inbound customer services team. **Salary**: From £10.90 per hour **Benefits**: - Company events - Company pension - Gym membership Schedule: - Day shift Ability to commute/relocate: - Brighton, East Sussex: reliably commute or plan to...

  • Inbound Customer Service Advisor

    6 months ago

    Brighton, United Kingdom The Recruitment Lab Full time

    **Inbound Customer Service Advisor** Our client is currently seeking a Customer Service Advisor to join their inbound customer services team. **Salary**: From £10.90 per hour Expected hours: 35 per week **Benefits**: - Company pension - Free parking - On-site parking Flexible Language Requirement: - English not required Ability to...

  • Inbound Customer Service Advisor

    6 months ago

    Brighton, United Kingdom The Recruitment Lab Full time

    **Inbound Customer Service Advisor** Our client is currently seeking a Customer Service Advisor to join their inbound customer services team. **Job Types**: Full-time, Permanent Pay: From £12.00 per hour Expected hours: 35 per week **Benefits**: - Work from home Schedule: - Day shift Ability to commute/relocate: - Brighton, East Sussex: reliably...

  • Technical Customer Advisor

    4 weeks ago

    Brighton, United Kingdom Brook Street UK Full time

    Our client, a leading B Corporation employer, are looking for a Technical Customer Advisor to join their growing team. This is an exciting opportunity to work within a small friendly team who encourage inhouse development and career progression. You will be adaptable, with excellent communication skills and a background working in a corporate environment...

  • Technical Customer Advisor

    1 month ago

    Brighton, United Kingdom Brook Street UK Full time

    Our client, a leading B Corporation employer, are looking for a Technical Customer Advisor to join their growing team.This is an exciting opportunity to work within a small friendly team who encourage inhouse development and career progression.You will be adaptable, with excellent communication skills and a background working in a corporate environment...

  • Technical Customer Advisor

    1 month ago

    Brighton, United Kingdom Brook Street UK Full time

    Our client, a leading B Corporation employer, are looking for a Technical Customer Advisor to join their growing team.This is an exciting opportunity to work within a small friendly team who encourage inhouse development and career progression.You will be adaptable, with excellent communication skills and a background working in a corporate environment...

  • Customer Services Advisor

    5 months ago

    Brighton, United Kingdom Kaplan International Full time

    **Customer Services Advisor** **Reference number**: JR237926 **Location**:Kaplan Living Brighton **Working pattern**: Full-Time, 5 days per week (Wednesday - Sunday, 9am - 5pm) **Contract Type**:Permanent **Number of roles**:1 **Salary**: £23,400 Per annum We are looking for a **Customer Services Advisor** to join our team. As a Customer Service...