Helpdesk & Asset Lead

1 month ago

Catford, United Kingdom Reed Business Support Full time

My client, a southeast London local authority, seek an experienced Facilities Management Helpdesk and Asset Lead for a 3 month temporary booking. Hourly rate: PAYE = £22.85 ph Ltd Umbrella = £28.30 ph

Summary
- 3 month agency contract for Helpdesk and Asset Lead
- Role will initially be site based at Laurence House within the Facilities Management team with potential for a level of agile working once imbedded.
- Must have good knowledge of operating an FM CAFM system

Main purpose of the job:
Responsible for leading on the Facilities Management CAFM based helpdesk and asset management system
Lead on all helpdesk related matters and to be the primary contact for technical CAFM assistance for help desk operatives, building managers and premises coordinators.
Manage, implement and develop the Facilities Management Helpdesk and CAFM system through controlled development plans
Effectively support, and ensure a high quality service is provided to the Facilities Management Team, contractors and building managers, premises managers / co-ordinators utilising the Councils CAFM system.
Support the Helpdesk and Business manager and Facilities Managers with financial duties based around, and held within the CAFM system
Responsible for the management of all information, data and documentation held on the CAFM system

Must Have:
We are looking for a person with clear and strong experience of operating an FM Helpdesks and CAFM systems
To be able to lead on helpdesk and CAFM day to day items
Team player with a can do attitude

Desirable
Experience of developing an Helpdesk, CAFM system
TF Cloud experience (FMs CAFM system)
A level of financial experience within a helpdesk environment

35 hours per week Mon to Fri

3 month temp booking

Immediate start

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