Demand and Fulfilment Lead

7 months ago


Glasgow, United Kingdom Barclays Full time

**Demand and Fulfilment Lead**
**Glasgow**

As a Barclays Demand and Fulfilment Lead, you will ensure that talent & development (T&D) activity across Barclays aligns to business strategy, is client centric and is delivered consistently to a high standard across the group. You will be in an operational leadership role with global, enterprise-wide reach and will have an exciting opportunity to be responsible for the management and fulfilment of development demand in collaboration with colleagues across the T&D function.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.

**What will you be doing?**
- Taking responsibility for management of learning demand, capacity, and operational fulfilment for Barclays globally
- Being accountable for robust governance of development spend on behalf of Barclays via budget pre
- approval process
- Being accountable for the T&D demand workflow through demand portal, triage, and warm handoff to specialists, tracking the whole cycle through to resolution
- Providing client centric, demand triage and consultation via leadership of a team of development consultants
- Creating and managing the end-to-end capacity management plan across development teams, enabling effective resource management
- Fulfilling logistics/operations support, enabling the delivery of global products, programs, and solutions
- Driving down costs and identifying efficiencies, to ensure value for money to the business & continuous improvements across demand, delivery, and fulfilment
- Being responsible for building solid relationships with regional colleagues to drive consistent approach to demand management globally

**What we’re looking for**:

- Extensive experience in leading a team of learning professionals with excellent leadership and motivation skills
- Experience in contracting and consulting at a senior level and across multiple stakeholders/locations
- Background in Learning
- Exceptional operational leadership background

**Skills that will help you in the role**:

- Experience of Learning Management Systems (LMS)
- Ability to analyse data to provide meaningful insight to change and improve functional processes
- Experience in driving innovation across a complex matrix organisation working with several stakeholders

**Where will you be working?**
Our new state-of-the-art Campus, right in the heart of Glasgow is a hub of creative collaboration. A place where everyone can bring their true selves to work and reach their full potential. Home to 5,000 of our colleagues, our Tradeston campus will support the community in more ways than one - by creating thousands of new career opportunities and celebrating local artists. A short walk from Central Station on the south of the Clyde, it will be a key location for the Barclays business that will deepen our ties with the city and its communities.

GF2021

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