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Customs Compliance Coordinator

4 months ago


Ashford, United Kingdom Freightserve Full time

Freightserve recruitment are looking for an experienced Customs Compliance Coordinator for a well established Freight Forwarder. The company is based in the Ashford, Surrey area.

Role Purpose
- Maintain awareness of any rules, regulations, policy, and guidance notes published the HMG bodies that is relevant to customs declarations.
- Assist with preparing and presenting clear and concise compliance reports to the Board.
- Interacting with HMG bodies on compliance issues when required.
- Independently investigating and acting on matters related to compliance.
- Evaluate the efficiency of controls and continuously improve them, and revise procedures, reports, etc on a periodic basis to identify hidden risks or non-conformity issues.

Main Duties:

- Ensuring that the policy laid down by the HMG bodies are strictly followed and adhered to by all employees submitting declarations.
- Identify required changes to process/systems to incorporate changes of any rules, regulations, policy, and guidance notes published the HMG bodies that is relevant to customs declarations.
- Assist with creating and overseeing control process/systems in to prevent violations of rules, regulations, policy, and guidance notes published the HMG bodies that is relevant to the business model.
- Assist with preparation for audits by HMG bodies and present the information required during the audit where required.
- Assist with complete yearly internal audits of processes, documents, and practices of all branches.
- Issue any Corrective and Preventative Actions (CAPAs) and monitoring through to completion.
- Help resolve non-compliance issues/errors as when requested.
- Assist with maintain any accreditations/authorisations obtained by the company.
- Provide training and technical support as requested by the Branch Managers.
- Build relationships with the HMG bodies.
- Introduce solutions for new business independently or with support of sales team where required.
- Work with Sales to communicate with customers changes to rules, regulations, policy, and guidance notes as published by HMG bodies when required.

Key Competencies: (e.g. excellent communicator, organized etc.)
- Excellent interpersonal skills to work effectively with all department members, and to collaborate with external auditors.
- Well-developed organisational skills
- Ability to work independently and as part of a team, manage a team to achieve effective output and satisfaction
- Pro-active approach to work, managing own work loads
- Consistency applied to all tasks assigned
- Attention to detail and high level of accuracy in their work
- Ability to create and present reports to a high level.
- Commercial awareness of customs industry
- Ability to deal with customers problems efficiently and professionally
- Strong team player who is self-motivated, reliable, trustworthy, and conscientious
- Strongest awareness of GB, EU & 3rd Country customs regulations and procedures
- Strongest awareness of logistics and transport procedures across different modalities (Air, Ocean, Road, Rail)
- Strongest awareness of international trade regulations and practices (e.g. INCOTERMS, VAT regulations)
- Up to date knowledge of HMRC rules and regulations.
- Experience within the shipping industry/freight forwarding (Customs bias desirable)
- Flexible working
- Use of customs systems, such as ASM, Chief, CDS, NCTS
- Experience with handling ETSF, CFSP, AEO, NCTS, Authorised Consignor/Consignee, BIRDS, MoU similar customs procedures
- Deferment usage and accrual
- Ability to implement, write and maintain SOP & WI
- Compliance and auditing
- Sanctions checking
- Familiar with all (customs-related) Brexit regulations and consequences

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.