Office Administrator/receptionist

4 months ago

Kendal, United Kingdom Lake District Estates Ltd Full time

Are you an experienced and versatile administrator? We have an exciting oppotunity to join our support services team at the company’s central support office in Kendal. This interesting and varied role will include a wide range of administrative and reception duties, providing support to the wider business, with specific support to key senior leaders.
- The position is available immediately
- We are open to negotiate weekly hours, but ideally these should be between 30 and 37 ½ and spread across Monday to Friday to provide the support required by our current team. The office is open Monday to Friday between 9am and 5pm.

**About the job...**

Key responsibilities will include:
**Reception & General Administration**
- Providing a welcoming and effective reception service at the company’s Central Support Office in Kendal - meeting and greeting colleagues, customers, clients, and contractors in person and assisting with their enquiries.
- Fulfilling a range of general office administrative duties - incoming/outgoing post, office diary organisation, facility booking, distribution of rotas, monitoring and ordering stationery and consumables, maintaining a range of company registers and accounts.

**Projects & Property Administration**
- Providing support to the property and lettings team - liaising with tenants and maintenance contractors, diarising viewings or appointments, collating, and reporting tenant maintenance requests.

**About you...**
- You'll be dynamic with a genuine passion for providing exceptional support and enjoy being a fundamental part of a small team.
- You will be professional, enthusiastic, and proactive with the ability to work both autonomously and as part of a team. You will be able to prioritise and manage your varied workload efficiently.
- You'll have excellent communication skills and be proficient in all Microsoft Office software.
- You will have the skills and ability to manage expectations efficiently, be flexible, focused, proactive, and self-motivated.
- There may be opportunities for growth and development, both within the role and the wider company.

**Pay and Benefits**

**Salary**: From £21,500 PA FTE depending on experience

In addition to the above salary, the following benefits are provided:

- Life assurance of 2 x annual salary *
- Enhanced employer pension contribution* of 6% provided at least matched by employee
- Company sick pay *(entitlement increases with length of service)
- Flexible working opportunities and family-friendly policies
- Training and development opportunities
- Employee wellbeing programme (in development)
- Pool car for business travel
- *Upon successful completion of 3-month probationary period_

Staff Discounts:

- Free travel for immediate family on Ravenglass & Eskdale Railway and Ullswater Steamers
- Staff discount in retail and café outlets
- Heavily discounted accommodation rates across the group including a friends and family rate.

**About Lake District Estates**

Lake District Estates is a dynamic and growing family-owned company incorporating a number of businesses operating private holiday home ownership, self-catering holidays, residential and commercial lettings, retail outlets and heritage visitor attractions. The company head office on Maude Street in Kendal provides support to the wider business accommodating senior management, finance, marketing, human resources, and property teams.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 30-37.5 per week

**Salary**: From £21,500.00 per year

**Benefits**:

- Bereavement leave
- Company events
- Company pension
- Employee discount
- Financial planning services
- Life insurance
- Sick pay
- Store discount

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Kendal: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (required)

Work Location: In person

Reference ID: CSO Administrator

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