Birthday Party Host

1 week ago

StocktononTees, United Kingdom Jump 360 Stockton Full time

**About Jump 360**:
Jump 360 is one of the North East’s premier trampoline park providers, offering families an exciting and unforgettable experience with some of the largest indoor trampoline parks in Europe. Here at Jump 360 we aim to give our customers the best possible experience, through unparalleled facilities and amazing customer service.

Birthday Parties are a very special part of our business and you have a very responsible role dealing with the parents and their guests and making this day extra special for them. It’s your job to ensure each party group feels like a true VIP The Party staff are focused on the Birthday parties for Jump 360, ensuring each party runs smoothly and on time. However all our staff learn to multi task and in any down time will help cover in other areas of the business. Party hosts are required to be able to work school holidays and most weekends.

**Tasks**:
Your responsibilities will include:

- Greeting party groups when they arrive. This includes taking food orders for the group, ensuring they are all checked in, collecting guest’s shoes before they play and distributing party bags.
- Looking after your party group for the duration of their stay at Jump 360, including feeding them in a party room after their activity. This includes looking after guests during their play session. It is important you ensure your guests have the best possible experience. So be sure to smile and interact
- Ensuring the party areas are clean and tidy after each party.
- Deal with any customer requests promptly and courteously
- At times you may be required to assist in other duties as required i.e. potwash, clearing tables in the upstairs viewing area etc.

**Skills Needed**:

- Good communication skill and interpersonal skills
- Able to provide exceptional customer service
- Problem solving and time management
- Supervision of party children
- Professionalism and resilience

**Experience**:
Previous work experience involving interaction with children would be beneficial. Any experience involving customer interaction and customer service would also be advantageous.

**Pay**:
Starting pay meets national minimum/living wage.

**To Apply**:
**Job Type**: Part-time

Schedule:

- Holidays
- Weekend availability

Application question(s):

- Are you available to work on Weekends and during School Holidays?

Work Location: In person

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