Office Administrator Assistant

5 days ago


Crawley, United Kingdom Trade Recruit Full time

**Office Administrator**:
**Salary: £21,000 to £25,000 per annum - (depending on experience)**

**Location: Crawley, West Sussex**

**Office Hours: Mon-Fri / 8am-5pm**

We are now looking for a talented and experienced Office Manager (based in Crawley) that shares the same vision as us.

The strength of the business lies in the quality of the people we work with.

This is an excellent opportunity to join a busy, well established, plumbing & heating firm. We have built an outstanding reputation within the community covering the surrounding areas. Supply everything from heating, plumbing, renewable energy, and underfloor heating to name just a few.

You will be a key part of the team and will be responsible managing all necessary office admin to enable a seamless experience for our large client portfolio.

**The Rewards**:

- Competitive salary - £21,000 to £25,000 DOE
- Bonus scheme
- Company pension
- Career progression
- Work-life balance
- 28 days holiday
- Full Package to be discussed at interview

**The Role**:

- The main role is the management of the engineers’ diaries. You will be booking in client appointments and following up all jobs from until completion to ensure smooth operation.
- Liaising with our engineers regarding daily diary events.
- A complete understanding of ordering parts for client jobs will be required, although this role is primarily dealt with by another team member and full training will be given.
- You will be required to learn how to create and issue invoices and quotations.
- Managing service reminders on the diary system and ensuring that they are updated.
- Ad hoc admin duties as required.
- Lead management

**Skills**:

- Customer service experience is essential
- Excellent written and oral communication skills.
- Calm and confident telephone manner, approachable with the ability to build a rapport with a wide range of people.
- Ability to remain calm under pressure.
- Due to the busy nature of the business, the ability to switch rapidly between tasks is essential.
- Genuine passion to support clients with any questions, queries or concerns.
- Positive “can do” attitude.
- Desire to provide exceptional all round customer service.
- Attention to detail is a must
- Excellent time management skills and ability to multi-task and prioritise work.
- Confident to work independently
- Ability to organise office operations and procedures and suggest improvements where appropriate.
- Excellent timekeeping

About Us

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£25,000.00 per year

**Benefits**:

- Company events
- Company pension

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Application question(s):

- When can you start ?

**Experience**:

- Office Administration: 3 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (preferred)

Work Location: One location

Reference ID: DEH01



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